Timberwolf Lodge 11A — Hotel in Park City

I have never left a bad review, so I’d like to start by saying that whomever owns 11D Timberwolf Lodge should have their beautiful property represented and managed by another company. Bottom Line is that the Timberwolf Lodges are in a great location, showcase respectable architecture, and are situated on a beautifully developed property. The Park City Rental Properties Management is a disgrace to the owners of the condos.||||These were issues that contributed to my poor experience with Park City Rental Properties:||||1. Plumbing Issues: The toilet next to the kitchen was clogged before we arrived. The stench from the black line that runs under the stairs to the basement was horrendous. When my daughter used the toilet unaware of the issue, we couldn’t get anyone out to resolve the issue for over 2 hours. ||||2. Service Issues: At 4:31p we got a returned message stating that it would be a while before anyone could come out to the property. We called back to further discuss the issue from 4:45pm until after 7pm to no avail. We called maintenance, concierge, housekeeping, and the EMERGENCY lines with no answer and no ability to even leave a message (see call logs attached).||||3. Air Conditioning: In the middle of July, I would expect air conditioning AND/OR a warning that this unit has no air conditioning. The fine print of the agreement (after you’ve selected the unit and your dates, etc) reads that some units don’t have A/C and even for those that do, there is no guarantee that they work. I assure you A/C is necessary in the middle of the summer.||||4. Resolution: I was reluctant to leave a negative review. I reached out to Park City Rental Properties to resolve this offline. I sent the call logs which show times and phone numbers (attached) and I received unacceptable responses (attached). They offered no apology, no discount...

We were in Timber Wolf 9B during our stay with 4 adults and 3 children. We were not in Park City to ski and had a vehicle so found it was relatively close to the check in office, groceries and anything we wanted to do during our visit. The condo itself was wonderful - the kitchen is very well stocked with appliances, pots, pans, plates, utensils, crazy amounts of extra towels, bedding, fans and anything you need to really make yourself at home. It is very spacious, has a washer/dryer, 3 toilets and 2 large bathrooms, gas fireplace and plenty of room for us to stretch out and relax. As the snow was pretty much over we found it a very quiet complex and there were very few people in residence. We did have a noise complaint one night - about our own kids! But they were being excessively loud (sorry guys!), general noise can't be heard between the walls at all. The car park under the building was too small for us to get our large van in but as it was quiet we parked on the street with no problem. ||On the day we arrived the smoke detector battery alarm was beeping, we contacted maintenance to have it repaired and they arrived promptly to have it fixed even though it was late on a Sunday afternoon. Fantastic accommodation, would return to...

Timber Wolf 2C exceeded my expectations. Most important, the condo was extremely clean. All of the furniture, appliances and bedding were in perfect shape. The kitchen was well stocked with cooking utensils, dishes, paper towels, and dish soap. The bedrooms were large and comfortable. Each room had its own bathroom as well as a large flat screen TV. The condo is within walking distance to the Canyon’s resort, (the lower gondola). The bus stop for the free shuttle into Park City was right below the condo as well. The only downside was that we had 6 people, which made for a tight fit as far as beds go. The master has a king size bed, and the opposite bedroom had two queen beds. There was a pullout bed as well in the living room. Park City lodging was incredibly easy to work with. It took just minutes to pickup/drop off the keys. Overall, I would stay here again in a heartbeat, and suggest it to any guests looking to visit the Park City area....