This was a cool house to visit but KELLY who works there is horrible! She was SO rude! A complete B word! I wanted to buy some books from the gift shop. I walked in the house and she said "Why are you here? You can't come in this house without a tour guide." I said oh, I didn't know I had to book a tour. I asked if I could just look in the gift shop to buy some books. She let me in but stood over my shoulder the whole minute I was in there! I felt so uncomfortable! I was looking at some food items and she stood right behind me watching everything I picked up. I went over to the books, she followed and did the same thing! She then said "You need to leave if you aren't doing the tour." I said that I would do the tour and pulled out my wallet to pay. She yelled that they take payments after and that there is a tour currently going on and that I could jump in. (I am glad, I did because CHUCK the tour guide was SO friendly and knowledgeable. Chuck is an excellent tour guide!) I needed to use the bathroom since I had been driving for an hour. She let me use the bathroom but as I walked out I noticed my dad wasn't waiting for me. She told me she made him leave. Another couple joined our group about ten minutes after I did because she kicked them out of the house as well! I get there are a lot of nice antiques in the museum part of the house but did she really think we were going to steal?? Thats what it felt like!

The tour itself was interesting and Chuck knew a lot about the Lotz family but I felt like I was touring an antique shop.

I would recommend booking a tour, according to Kelly you can't just walk in. There is a groupon you can get online.

If a manager could get back to me I would appreciate it. Who is this Kelly chick and why is she so damn ignorant??? I ended up not buying anything because I didn't want to give this place my business anymore.