Bella Bridesmaids — Attraction in Freehold

RUN!! Worst experience of wedding planning was working with this unprofessional business!

I received an e-mail my dresses were ready for pickup. I called the store just to confirm I did not need an appointment for dress pickup, which I was assured I did not. I drove an hour to pickup dresses only to see a sign on the door they were closed & will be closed for the next week. I e-mailed & left messages, but no response until I called them the date they were reopening (no one even called me when they reopened). They were apologetic and explained to me they will ship the dresses to me they just had to confirm with the manager & would call me back at the end of the day, which they did not. Wednesday morning I called them again and they explained they would ship them to me I would have them by Thursday. I spoke with the manager through e-mail who confirmed they would be to me Thursday, she asked if I wanted a signature release upon arrival so I said yes, (9 important dresses all over $200). I had my fiancé stay home from a day of work to sign for these dresses, which I was assured would be delivered on Thursday. Thursday comes no dresses. I get a FEDEX update the dresses were not even picked up from the boutique until mid day Thursday. I called furious being my fiancé stayed home to sign for this package that just left their boutique the day I was suppose to receive it. Apologetic they assured me the dresses would be to me Friday. Friday comes NO DRESSES. I called again saying I will write a bad review & only then did the owner Samira call me after being told multiple times she was “away”. Samira tried to blame FEDEX for my dresses not being there on Thursday by saying she can’t help what happens at FEDEX. I knew she was lying bc I got the e-mail update they were not shipped out until Thursday. She then changed her story saying how busy she was and she couldn’t drop them off to FEDEX Wednesday nor thought to call me knowing I would not have them Thursday. Since she did not overnight them which she claims is unnecessary (which clearly it was) I did not get them Friday either. I did not receive my dresses until Saturday. After 2 weeks of my initial pickup attempt, stress/aggravation everyday & constantly calling Bella Bridesmaids.

I also found out after dropping my dresses off to my bridesmaids that one of the workers there body shamed my bridesmaids, telling them they “should tone up a little bit before the wedding.” Im not sure what would make a professional think that’s okay to say to someone. Body shaming does happen here, as stated in another review of this poor establishment.

This was by far the MOST stressful part of wedding planning. There is zero accountability for anything they do there, instead they try to turn it around on you (as you will see in Samira’s response to this review). Trust the reviews not Samira’s attempt at discrediting what happened to the rest of these brides in her rebuttals. There is so many other places with beautiful dresses who don’t make this experience terrible or body shame your...

Long story short, Freehold Bella Bridesmaid was a homerun experience and made my bridal party feel amazing. We ordered our dresses through them and I will always recommend anyone I know getting married in NJ to make an appointment! Read on if you have the time to learn why! My bridal party and I wanted to find a dress that was comfortable and cute for the whole group. My group of 5 girls all have very different body types. Our shopping trip started out very poorly as the girls constantly felt defeated and negative about their own bodies at the shops we had visited. I thought David's Bridal may be the solution as they advertise themselves as having a ton of inventory for every shape and style plus being a big huge chain I figured they'd have a large variety. I was so wrong they didn't even have dresses for each girl to sample, because they didn't have any of their sizes available on the floor. That was what broke us the most, the experience there was so negative that I was honestly hesitant to head to a boutique such as Freehold Bella Bridesmaid because I was afraid it would really hurt the girls to see more unrealistic body standards. But I was 1000000% wrong. The team at Freehold Bella Bridesmaid was the most incredible group of people I have ever met. Not only did they make each girl feel amazing, they were even able to find a dress that everyone loved and felt great in. They also had sample sizes that allowed each girl to try on a dress from XS-3XL. It honestly was the best feeling to see the girls try on dresses and have so much fun doing so. Kyle worked with our group for about an hour (maybe more) until we found the perfect dress (that was also in everyone's budget!). I am so happy we got to experience this together as a group. I was recommended by two other bridesmaids (from different weddings) to go to Freehold Bella Bridesmaid. It is now my #1 wedding recommendation, anyone I know who is getting married in NJ I tell them they should make an appointment and they will see and feel why this place is incredible. Thank you to everyone there who made our experience...

My second time working with a Bella Bridesmaids company, NJ and Seattle stores, and what a serious disappointment. HORRIBLE! NJ, all 7 girls showed up same day, had a great experience trying on and ordering our dresses, each dress $250+. I even said to everyone, wow what a huge difference from their Seattle location. This is going to make up for my first horrible experience. Wrong! Dresses showed up and 4 girls go pick them up. They decide to try them on in store and the dresses are in 2 very noticeably DIFFERENT shades of red. 4 of the dresses actually look pink. It is Aug, wedding is in Oct by the way. They originally tell us that all 7 will need to be remade to guarantee the same color but they will get back to us after speaking with the manufacturer. 2 days later we get a call back and are told they can only redo 5 of the 7 dresses because 2 styles are now discontinued, but they will give us the 2 samples off of the rack. The others "should" arrive by next month, a month before the wedding. When the bride asked for a discount on the sample dress they told her that they won't be able to discount any of the dresses but they "look like new". They even said they would pay for alterations for those two dresses, but only if we go out of our way to get them done where they do their tailoring. We can't use our own tailoring service. At this rate we will most likely be canceling the order all together if they don't make a much better attempt to correct the problem. I mean they inspected the dresses before we even saw them and didn't bother to call and notify anyone that they were two different colors. This is completely unacceptable. I CAN NOT recommend using this company ever! In short the Seattle store promised us 6-8weeks shipping after our dress order was placed and on week 14, and 4 phone calls later, the woman on the phone with me literally said "oh let me check this unopened box, I was going to open these tomorrow. yup here they are". Those dresses arrived 3 weeks before a wedding most of us had to travel across country for....