The Emerald Union — Attraction in Gallatin

Cindy, the owner, was friendly and accommodating up until the contract was signed. From that point on, her demeanor completely changed—she was rude, dismissive, and seemed more interested in exerting control than helping the bride and groom have the wedding they envisioned.

On the wedding day, several close friends and family members, some who had driven all the way from Indiana, arrived only a few minutes late. They weren’t asking to disrupt the ceremony; they simply wanted to quietly enter through the back door. Cindy refused to let them in. As a result, loved ones who had traveled hours to celebrate this special day were denied the chance to even see the couple get married.

It didn’t stop there. Even the usher who was working the event stepped outside briefly and wasn’t allowed back inside. Instead of showing compassion, flexibility, or professionalism, Cindy chose to make things as difficult as possible. What should have been one of the happiest days of my brother’s life was overshadowed by her unnecessary hostility and power trips.

This venue could have been wonderful, but the owner’s behavior ruined it. Once she has your signature on the contract, her kindness disappears. I strongly urge anyone considering this place to look elsewhere—don’t risk your wedding day being spoiled by someone who cares more about control...

This is the perfect moody/industrial venue! I was really struggling trying to find a venue that not only felt right, but also made access to vendors easy as it was overwhelming to keep track of them. I found the emerald Union and everything felt effortless. Cindy had a bridal show at the venue itself several months before my wedding, that allowed brides to see the venue in action and also gave multiple options of vendors for everything you could need/want (highly recommended going to). I found all my vendors at the show for my wedding, and they also had a relationship with Cindy which made me feel secure and comfortable with my choices as the vendors already had a working relationship with Cindy and the venue itself. I can’t speak highly enough of Cindy, she met with me every month and was always available to answer any questions. Most venue owners leave you to figure it out, but Cindy was there every step of the way and when I needed help/advice, and on the day of the wedding, she was managing everything so it went perfectly and I wasn’t overwhelmed/stressed. I highly recommend the emerald Union, it was perfect! If I need a venue again, it will...

During our friends wedding at this venue, a few folks were a couple minutes late and wanted to enter through the back entrance (which was out of the way of the ceremonial spot) to watch and experience the ceremony. Cindy, the owner, refused any type of compromise to allow the friends to quietly enter, frankly having no real reason for not allowing some of the Bride and Grooms close friends to enter. Some of the Grooms closest friends had driven from Indianapolis to support their longtime friend at his wedding, but because they were a few minutes late weren’t able to experience the ceremony because Cindy refused to have any compassion. Ultimately, if you’d like to have a good experience, keep looking for other venues. Wedding venue owners should be responsible for providing a hospitable and welcoming environment for the Bride, Groom and their guests, but Cindy did not display that kind of character or care. I’m 100% positive that the Bride and Groom would’ve rather had their close friends experience their ceremony than have...