Lime Deli — Restaurant in Gallatin

Let me just start out by saying, the only reason I'm giving this place one star is in order to give a review. My co-workers and I went here for lunch, and the customer service was the WORST part. She was rude, didn't seem to care if she got our order right or not, and when one of my co-workers told her that her card would have to be entered in manually because they did not have a chip reader, the lady said to my co-worker “I don’t have time for this right now.” Then she proceeds to aggravatingly enter in the card number. So let’s skip to the part where it takes 20 minutes to get our sandwiches/salads, aside from the fact that barely anyone is waiting on food. I receive my sandwich that wasn’t with the side I ordered. She proceeds to tell me she will bring it out. I try a small bite of the sandwich, and it was not what I anticipated at all. The meat was room temperature, and definitely not “fried”. After waiting for 10 minutes for her to come back with my side, I approached the counter to ask if I could get my side and trade the sandwich for a different one. When I asked if I could have my side, she yelled “I’ll bring it to you!” When I asked to trade the sandwich for something different, she told me “You order the fried bologna! Yes?! We don’t do exchanges.” This is the first place I’ve ever heard of not being able to exchange food if it’s not to your liking. Having paid $10 for a sandwich, side and can drink, that leaves me beyond irritated. It was not because of refusal to exchange, but the fact that every time I or anyone else spoke with her, she was rude. With that being said, my co-workers have said they’ve gone there numerous times and she’s always rude. So if you’re looking for mediocre food, and terrible customer service, this...

This review is for those people that think they dislike everything on this menu. This kind of food is not my kind of food. I like heavy portions of meat and starches. Sandwiches and salads are not my thing.. much less sandwiches that are considered a healthier alternative with pita bread and "fresh ingredients."

I have to say, I was pleasantly surprised at how much I enjoyed TWO of their sandwiches (ate half of my wife's). I had the fajita sandwich (minus the peppers) and half+ of my wife's club. I loved the toasted pita bread that was used. Everything on it tasted great.

I was actually proud of myself and my wife was, too. 😊 Definitely returning...

Not really a deli if you don't have cold sandwiches.. all of the hot sandwiches are basically the same thing. How does a prosciutto sandwich taste exactly like a club sandwich? Not to mention we got sick from eating here... Go get a better deli sandwich at Krogers.

Response: Because the "club sandwich" (which should be meat lettuce tomato cheese between 3 slices of bread..) was not a club sandwich and also covered in the same sauce that is used on all of your sandwiches. But I agree, it's very strange the chicken on the club sandwich tasted exactly like ham... seems like you might want to...