Weis Markets — Attraction in Garden View

The store is okay. The employees AND Managers lack. Managers and supervisors are huddled around talking together more often than not. Rarely do they go out of their way to greet let alone talk to customers. Maybe Weis should try a 10 and 5 policy. At 10 ft employees should acknowledge customers and at 5 ft employees should communicate with customers, such as greet.The Manager Mel has the worst behaviors. She does not interact with the employees well. How can employees be expected to greet customers if their leadership team can't do that. The store has really gone down since Eric and Tony left. Nicole,Harriet,Norma and Alex are the friendliest employees in the store. The gas station employees are hit or miss. Kelly, Zane and Woody are the best. The deli needs some focus. It's hard to get help from most of them and rare not to receive attitude from the employees. Most visits they purposely work on tasks or talk to each other instead of offering assistance or to even show acknowledgement that you're there. Many reasons I no longer shop the deli. Most department are like that, seafood and the bakery,in dire need to work on customer service. Sad when they can't excel what they do...

I would like to say things have changed for better since my review a few years ago but unfortunately that isn't the case. I stopped going through self check out because you can't skipping the bagging option or the register will have a cow and the registers have a fit when you try to pay, which causes you to have to wait 10 minutes for someone to come and fix. However alot of cashiers don't know how to bag. They are putting bread items with heavy stuff and not double bagging the heavy items. I like that self checkout tells you what your points are but you have to select "okay" twice before moving on and it doesn't allow you to use your points. I stopped shopping here for a while but recently went back in hopes that things got better but they are the same. This is the closest Weis to my house but I usually end up going to walmart to buy what I can because the prices are better. I then stop at Aldi and if there was anything missing between the 2 stores, I will go to Weis as a...

The staff are always friendly and helpful. I only started using this Weis market about 6 months ago, so I'm still not sure where somethings are in the store. So I try to locate the items myself and if I can't, I'll find 1 of the workers and ask them, and no matter what they are doing at the time they'll stop and answer me or if it's hard to explain or find they'll take me to the spot! The cashiers are very nice as well, they're always trying to help me put my bags on my power wheelchair!

Since can't find a normal way to reply back to, I would like to tell you that both Weis stores in Williamsport PA have been friendly, kind and helpful to me! And there's no need to thank me, l Don't do this for praise, I do it to help others that might not be familiar...