I ordered a custom fireplace door from the Warm Up Shop. They also had the vent covers redone to match the doors. Cindy and Aaron worked tirelessly to get the doors fit into the existing fireplace (it was not easy!). The outcome looks truly amazing and they took great care to make sure the fit was perfect. It was a pleasure working with the team there!! I will and would recommend them...
Read moreCustomer service... there was none My husband asked older man who was there to see gas log sets and he pointed then walked away. We asked to see them lit and man said they were "changing over to new company" but he never elaborated on whether that was logs or propane co?? Man walked away again, never asking us if we needed help, had questions or anything. Worst customer service ever!...
Read moreI would give this place a half a star if I was allowed to. my coal stove went out 9 p.m. the next day I call them they say they have the part in would be from $119 to $139 I showed up told him that I was without heat. They charged me $180 for the same part that they quoted me 2 hours before horrible people taken advantage of people.. I can't wait until they go out like the...
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