The Head Spa at Rima’s — Attraction in Glendale

I went to the manager of this salon, whose name is Rima or something similar, because my hair had some orange tones, and I wanted her to fix it. First, she said she couldn’t do it at all, but then she changed her mind and said she could. She used two or three very high-level light colors on my hair and then took me to the sink. I thought she was going to wash my hair there, but instead, she applied some other products to my scalp that felt like bleach because I could feel my scalp burning.

I have been bleaching my hair for more than 12 years, so I know the difference between hair dye and bleach. When she brought me to the sink, she prepared something like bleach and applied it to my hair because my scalp started burning. On top of that, she treated my hair very poorly—pulling and yanking it, scratching my scalp, and being rough to the point where I got a headache. After all this suffering, when she washed my hair, it was still orange—exactly the same as before! There was no improvement whatsoever. She said there was nothing else she could do. Not only did she fail to fix the color, but she also damaged my hair with the bleach and products she used.

When she asked if I wanted a blow-dry, I said yes. Then, she started pulling and scratching my scalp again during the process. She didn’t even apply a basic mask to soften my hair, making it easier to brush. Instead, she yanked my hair, which was tangled and matted, and pulled it apart piece by piece to brush and dry it. During this process, so much of my hair broke, fell out, and turned into powder, which I could see on the floor. If she had been gentler and handled my hair with care, my hair wouldn’t have fallen out or been damaged like this.

I absolutely do not recommend this person for hair coloring or blow-drying. Her behavior was terrible, and she showed no respect or care for my hair. I’m not just talking about her poor coloring skills, but also her attitude and the way she treated my hair, which is a valuable part of me. She completely damaged it and treated it with no respect. After all this, when I expressed my dissatisfaction, she still charged me $124 for this terrible service.

I wanted to leave this review to warn others. Please think twice before going to...

I’ve been a loyal client of Rima’s salon for over 20 years, and I cannot recommend her highly enough! She is truly a master of her craft and an incredibly hardworking individual. Every visit to her salon is a testament to her dedication, skill, and passion for what she does. Rima has an extraordinary talent for understanding exactly what her clients want, and she consistently delivers stunning results. Whether it's a simple trim, a completely new hairstyle, or expert color treatments, she always exceeds expectations. Her attention to detail and ability to make her clients feel special is unmatched. Beyond her technical expertise, Rima is warm, friendly, and always creates a welcoming atmosphere. She genuinely cares about her clients, making each appointment not just about getting your hair done but also about enjoying quality time in her company. Over the years, I’ve watched her work tirelessly to stay at the top of her game, always learning and improving her techniques. Her dedication is inspiring, and her work ethic...

I can't recommend Rima and this salon enough! Rima is a master at everything hair—from cuts and colors to blow-dries. She knows her stuff and always leaves you feeling glamorous.

I recently had my hair colored black and asked to get it straightened, despite having naturally curly hair. I was blown away when Rima finished styling my hair in just 20-22 minutes! Her speed and skill are seriously impressive.

The salon itself is gorgeous and so relaxing. It's the kind of place where you can just unwind and forget your worries. Plus, they serve delicious coffee and chocolate, which was a nice treat during my visit.

What really touched me was how they treated me during my visit. Being in the last weeks of pregnancy, I was especially appreciative of the staff's care and attentiveness, ensuring I was comfortable...