Gloucester Stage Company — Attraction in Gloucester

I just discovered the Gloucester Stage as I was looking for things to do in the North Shore and came upon ‘The Thin Place’ playing this evening. I purchased my ticket on line and made sure to look for any “mask requirements” and nothing stated that masks are required. Anyhow, the first thing I hear as I arrived was “the show is 90 minutes long and masks are required while in the theatre spoken by a lovely woman greeting folks at the desk. As I approached her to check in, I expressed to her that I didn’t realize that masks are required. She then said, “Yes and you should’ve received an email confirmation with your ticket purchase stating that masks are required.” I checked my email and nothing! No statement in regards to masks are required. If I had known beforehand that I had to wear a mask during the show, I would’ve not purchased a ticket. It is deceiving to not state their masks requirements and no refunds on ticket. The show will start in a couple minutes and hope that making the trip here will have been worth it. The lady at the concession was nice. I bought a...

I have been going to Gloucester Stage for about 40 years. Subscribed this year for 1st time. Spent many hours on the phone, after subscribing and choosing dates and seats, needing to redo the entire process. Went to 1st play and someone on staff had "switched" seats I had chosen, given our seats to someone else and put us in less desirable seats. (No tickets given out this year, email or otherwise, which was part of the problem). We received an apology, but nothing else. I have written and called managing director to try to get assurances this won't happen again this season. No response. This is extremely disappointing for a theater that used to be well run.

First play was just fair.

All in all disappointing, as we drive at least an hour 15 minutes in each direction. Unlikely, I'll subscribe again. Unsure if I'll go again, after this year....

We attended the opening performance of Barefoot in the Park. The theater is small, so there isn't a bad seat in the house. The play was light and funny and very well acted. At one point, the stage lights went out and the house lights came on, but the actors were so polished everyone thought it was part of the performance, until they stopped the play to fix the problem. We were told the whole neighborhood was down, but power was soon restored. I was concerned that the energy of the play wouldn't flow as well after that, but I was wrong. The play picked right back up seamlessly and if anything got even better. I hope to be able to attend another...