Swop Shop — Attraction in Goldsboro

If could give this establishment no stars, it would definitely deserve it! On July 1st 2016 I went in looking to purchase a tv smaller than 32 inches. I had been to trade - it and the other pawn shops but couldn't find anything that I liked. They had a few 24 inch tvs so a Latino lady approached me. She was very nice but told me that if I wanted to get the special price marked on the TV I would have to pay cash. Seemed kind of strange to me but ok. One of the tvs had a stand that looked like the lightest breeze would blow it over. The other was a brand that I had never heard of. The third was a vizio marked 129 on the sticker but had a 99$ tag next to it on the shelf. I was told that the tv did not have a warranty or a remote, which was fine with me. I asked for a better price on it because of the remote issue. A blonde lady standing behind her with her arms crossed like she was the bouncer at a nightclub said "No it was already discounted at 129." I stepped away to make my decision and pulled out my phone to Google the going new item price.... I was appalled when it came back as 119$ from Walmart. When I brought this to the attention of the employees, I was told "well with tax it will be 139$ so at 129 your still saving 10$." I then told the lady yeah but then I'll get a remote and a warranty. She looked at me like I had just called her a bad name and said in the rudest way possible, "well you should definitely go to Walmart then, bye." And rolled her head. I work hard for my money and I don't make a whole lot of it, so yes I am always looking for a deal, but I have never been marginalized and dismissed like that woman did today. I am a barber in town, so you can guarantee that I will tell everyone I talk to about the rudeness and unprofessional ism that I experienced at this establishment. I wonder exactly how they have remained open because it isn't for their winning personality or willingness to negotiate a fair price. DO NOT EVER GO HERE!! Make the trip to greenville, raleigh, or fayetteville, you'll be treated with a LOT...

Done beisness with this place for many years as well doing beisness as I type paying off a layaway,I read a few review's as I sometimes do ,I was taking back by what I read .I've been in and watch them interact with people of all walks of life as well as if different nationalities,Ive never myself ever witnessed myself anything but pure professionalism myself.on the note of not being able to pay on a pawned item that isn't YOUR'S,I've never tried so I'll let the professional,s answer that ,which I assume you got your answer.im just speaking to the way this shop has always treated me ,as well as others in the store in my presence witch was very friendly and respectful.not choosing sides but when I see something that has a degree of being not WRIGHT,I'll speak out on it.if you believe you where wronged in any way ,I can personally tell you the owner,and a few more in there I no first hand would have made it WRIGHT!!!! Best pawn shop not only in Wayne county ,but I've always thought the best I've done beisness...

I've consistently faced mistreatment at this establishment whenever I visited to browse or purchase firearms or other items they sell in the swap shop. I've always encountered rude and semi-racist behavior. The staff seem to assume that, because of the color of my skin, I can't afford what I'm looking at or that I'm planning to steal. This is why I take my business to other firearms stores in the city, regardless of their prices. These stores understand that skin color should not affect customer service. As a professional salesman, I find this behavior very sad and disappointing. This business needs to improve or risk losing...