Axe Holes — Attraction in Grand Island

The actual throwing of axes was fun. The rest was not. Called on January 13th to make reservations that night, was told totally booked for a party. No problem. Called January 14th for reservations, was told to make them online. No problem. Made reservations. Got there with a party of 16 and was told should have called and made reservations. We were given one small spot for all 16 of us and instead of being charged per target we were charged per person. Including kids not really capable of throwing. Interrupted only to be chastised and criticized by staff for not throwing properly. When going to check out, while being charged hundreds of dollars, the very first words spoken to me directly by staff were “your group was rude”. Not really sure what to say about that. The actual axe throwing though the kids seemed to enjoy.

Update for owner: I was not surprised you were busy, I was surprised I was told go ahead and bring everybody precisely because you were so busy. I was surprised your initial employee mentioned to us a group discount and then gave us none. I’m surprised you would use the word lying as I didn’t speak to anybody directly at all - not until paying. Sure we crossed the red line. Instead of a several minute condescending lecture about the rules a “watch the red line” might have been better. I’m sure you have video reference. Perhaps you should refer to it. If you do not have space for a large group just say...

it was a lot of fun! but.. the staff were rather rude. we had a reservation for a very large party, yet only three targets available for the whole group. the guy who showed us how to throw the axes didn’t help very much , ignoring even a younger kid who wasn’t exactly sure what to do. later on, a different staff member came in and revealed to us in a condescending manner that we were breaking rules we didn’t know about.. he treated us like a class of elementary schoolers who were misbehaving. we were all silent and quietly said “thank you” after his unprompted lecture… and then when we were paying, the same man called our party “rude” ! the actual axe-throwing was a lot of fun though, and there were different creative games to pick from as well...

Very disappointed thought we had booked an afternoon of fun with our granddaughters instead nobody showed up for our time. Very hard to communicate with and get details and thought it was booked through our emails. And finally a response after waiting in our car for 45 minutes I didn't get an actual apologie I get this (Well please pass along my apologies to the kiddos. They will not have as much fun anywhere else in town unfortunately. Have a great day!) Just FYI we had a wonderful time at GI Escape and Pete's Safari and Westside Bowl and Big Red Treats and was treated with respect and...