After speaking with one of the head person of the bank on yesterday. I did mine own investigation and called the police department, wanting to know who made that racial profiling call on me. When the police officer was talking to me he specifically stated to me that it was the branch manager of the bank that made the call. Now in the police report it was the owner of the building that made the call looking out for the bank employees. It's sad all the way around because I can't help the color God painted me and no one has the right to make a person feel bad because they were born a certain way. That's how God wanted us to be different colors but to love each other the same. The humiliation that I experienced on Tuesday at the bank after making a transaction in the bank. That pain runs deep....
Read moreIf you want to be a valued customer, instead of an account number, switch to Collegiate Peaks Bank. Their customer service is unmatched! When I found the perfect car to buy, Jennifer Kamlet, Tima Maddox and Dave Calvert worked together to make a multi-step, short timeline process incredibly quick and easy for me. Tima had a DMV packet prepared so I had everything necessary to register the car. She’s even thought to remind me of the state’s registration fee so I could add it into the loan. Jennifer spent hours, literally, assisting with a complicated identity theft issue a few years back also. She was so competent and kind and lent calm a very stressful situation. Everyone I’ve encountered there seems to genuinely care about doing a great job and making customers...
Read moreI was there a week or so ago, and both employees were rude and dismissive of my online banking questions. The manager just laughed inappropriately at my log in frustrations and the teller sat on her cell phone swiping while ignoring me. This is the second visit to this location, I am from an out of state bank, the 1st visit I must have walked in during a conversation where the same 2 ladies, manager and teller were talking about friending each other on social media, and trash talking their employment. It was such an uncomfortable experience and unprofessional. Neither of these ladies should work with the public, embarrassing...
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