Glad I came across this place! It's down the street from a business mastermind I go to twice a month, and I've started leaving the house early so each time I can stop in here and grab a latte and chill for a while beforehand.
The coffee is spot-on, the atmosphere is relaxed and pleasant, and the baristas are great. As an example: like I mentioned I'm only in here a couple times per month, and naturally there's different staff on duty on different days. Even so, last time I was there the barista apologized for not remembering my name. Like, I couldn't even tell you when the last time I saw HER was, but she clearly recognized me and felt the need to apologize for not remembering my name. How thoughtful can you get?!
And, to top it all off, they're a local company rather than a worldwide behemoth, so you can feel good about spending your money here.
There's also a really interesting timeline of the history of coffee painted on the wall, which explains where the name Monk & Mongoose came from.
Thanks guys! Looking forward to many more...
Read moreI am a big advocate on helping baristas get better by letting them know when their drink is not good.
I have been coming to the location consistently for the last 2 years, but recently the new baristas I have seen in there on the weekends need some more “practice” and focus on making the drink first and talk to each other later. Coffee should be made with intentionally not rushed.
I also came in the day before and the same barista clearly heard my order and she still got it wrong and said she “I thought you wanted it iced”…I was the only customer she had to help that day as well..
🤨 I’ll be back but definitely don’t want this location to decline in quality baristas..because this location has been too easy come to.. I really don’t want to have to drive to the other location just because the current baristas are getting paid...
Read moreI recently had the pleasure of experiencing outstanding customer service at this establishment. The staff was incredibly attentive, friendly, and went above and beyond to ensure that my dining experience was exceptional.
Not only was the customer service top-notch, but I was also thoroughly impressed by the drink menu. The selection was diverse and well-curated, offering a variety of options to suit every taste preference. The staff took the time to explain the different drinks and even offered recommendations based on my preferences.
Overall, I left feeling incredibly satisfied with my visit and will definitely be returning in the future. The combination of exceptional customer service and a fantastic drink menu makes this establishment one of the best I've been to....
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