Finds has always been one of my favorite guilty pleasures of living in a small quaint town. I shop and purchase frequently.
In this day and age however customer service can either make you or break you and I’ve never left that store feeling like they deserve my business.
No one approached me and greeted me or asked if they could help. I had to ask. Today followed suit. When I purchased a piece of furniture she didn’t thank me and never even offered to help let alone open the door. A customer entering was so gracious to help.
I really just think some kindness and pleasantries would help your store tremendously. I’ve never felt that in this store and I’m not sure why. Try some kindness and some smiling 🙂🙂
It really makes me not want to return and that’s unfortunate. The 3 stars I gave is bc I love your...
Read moreWhat a cute little shop! Everything they had was very nice. Eclectic but tasteful. Everything from furniture to jewelry and loads of in between! They have artwork from a local individual that features animals in the cutest of ways! I purchased one with a cavalier king charles spaniel for myself. There are lots of home decor items as well. They even had some beautiful fall ornaments. The staff was very friendly and helpful but she made it clear that she closed at exactly 5p.m. there were 4 or 5 of us shopping at the time. You'd think she'd be more patient. If she had been I would have spent more money. But, I couldn't make up my mind that fast. There is alot to see in the store so go when you have time to browse. It's a lovely shop and well worth visiting. Next time I'm in town I'll stop back by......
Read moreWe downsized and moved last summer.
Much of our furniture, etc. went to Finds, because Kerri helped us over 4 years with advice and expertise as we redecorated, and then staged our home. One of the family swore it was the new couch she got us for our den that sold the house. Another is sure it was the 2 paint colors she choose (In 5 mins, out of 100s of shades)........It worked.
She will sell your things efficiently, and her staff is knowledgeable and helpful.
To date our stuff has brought us $ 3500.00, This is after commission. We so...
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