We Fix Phones N More — Attraction in Horsham Township

Hello All,

Wow!! what a great experience i had today at We Fix Phones today!!

My wife's phone literally DIED on vacation and she could not access her phone for a week. I bragged to her that I knew just where to take it when we got home and man did Nick at We Fix Phones come through for us in our desperate time of need!

It turns out the the board on her phone was fried. Overheated, connections broken and seemingly all of her data lost. no pics, no texts and worse... NO CONTACTS!!!! :( the only thing Nick could do was to offer a refurbished phone to replace the dead one. This alone was a lifesaver because now my wife would have a phone Monday. So far so good.

Nick gave us a refferral for data recovery and his condolences... but then Nick had a thought about Google accounts and let my wife log in to her account to try and retrieve some pics... then some texts. Then Nick had another GREAT IDEA!!! He said let's check of she had a Google backup? YES!!! we were in luck!! THANK GOD!!

Long story short... Nick was able to download ALL of my wife's photos, text, contacts... everything we needed and thought lost forever! WAHOO!!

But the legend of Nick's outstanding customer service doesn't end there. I failed to mention that this all happenned after 4pm on Saturday (the store closes at 5pm) and Nick was MORE than willing to stay on until all of the new setup on the new phone was complete AND all of the backup data from Google storage was done... what a great guy!!

We really appreciated Nick's expertise, pleasant personality and commitment to customer service!! All of these traits were nothing new to me as I have been a loyal customer to We Fix Phones for over 7 years and counting!! It's experiences like this that keep me coming back year after year and why I always recommend WeFixPhones to ALL of my friends without reservations!!

I just want to thank Nick personally for making our return to real life from vacation a little easier and our day ALOT...

Personalized service and they meet your needs. I went to see Mike and Nick for the 2nd time today. First was for my Android which they fixed after they determined I needed a part which came 24 hours later. The phone still works great. I have had a 2011 Mac book pro since it was brand new. It was literally on its last leg. I showed Mike and he gave me several options. They happened to have a 2012 Mac book pro that was pretty much identical to my original one. A few nice upgrades but a computer I was extremely familiar with. Mike assured me that he could get mine working and have everything transferred to the Mac he had for sale. I am picky so before I made a decision, I asked Mike if he could make the "Dock" the same size, make the desktop look exactly the same. Have all of my favorites transferred as is, so I didn't have to re enter and recover all of my passwords and several other important things to me. Mike Kept saying yes, and sure enough they made it happen. This was a turn around time of about 4 hours after I made my decision and dropped it off. They offered to fix my original MAC for a reasonable and fair price, but it made sense to buy their refurbished one for a very reasonable and fair price but in no way I was pushed one way or the other. NO Pressure! Every employee is on the same page and all offer great advice...

I cannot say enough good things about this place. Excellent customer care, quality workmanship and great pricing.

My mother was visiting from out of state and dropped her phone in the toilet 🤦🏼‍♀️ As her “technology secretary” it was crucial we fix the problem before she headed home and had no clue how to help herself. I contacted Michael (the owner) through yelp on the night before NEW YEARS EVE. He very quickly got back to me and arrangements were made for him to come in the next day, his day off during a holiday weekend, and meet us at the shop. He was accommodating and very polite even though we had just dragged him into work and away from his family. Although the phone was unrepairable, Michael was able to offer us a refurbished phone on the spot that met our needs at an unbelievable price. Thank god I was there to help my mother fix her phone and send her back to Michigan without a looming problem hanging over her head. This would not have been possible without the professionalism and kindness of this store’s owner. I’ve been there multiple times before and experienced the same great service from other employees. This experience however completly sealed my loyalty to their store. If you’re looking to trust someone to help you with a phone or computer problem, this is...