The Hot Springs Massage And Angel Spa — Attraction in Hot Springs

The whole experience was u pleasant and disappointing. I only rate it a 2/5 because the quality of the massage was adequate. First of all the language barrier made it almost impossible to understand what they were asking of us. There was little communication on the process of the visit and we were required to pay up front before services were even rendered. In the room they gave us the smallest and thinnest sheet of any massage place I have visited and asked us to play down on a table with paper towels as the barrier for where our faces go. I was cold the entire time. I left my jewelry on because I didn’t trust the establishment and she came right in trying to remove it off my wrist. Then she pulled my styled braided hair out of the ponytail band and then didn’t even massage my scalp. I left my underwear on and she kept pushing it down and raising the sheet up to expose my bottom. I had to finally ask her to stop exposing me after readjusting several times. Then she used hot towels on my back and by time she got to my legs they were cold and due to the lack of coverage from the tiny thin sheet or warmth in the room I was already had goose bumps at this point. I didn’t like how the massage therapist got on the bed with their knee hovering over us to rub our back. And to top it all off, one masseuse that was doing a massage for my husband left a total of 6 times to either answer the phone or check the door. Worse experience I have ever had during a massage booking. I would not go back...

If you want to be poked, proded, karate chopped, and slapped this is the massage place for you! My husband and I got couples Massages which was originally supposed to be a 2 hr massage but thank goodness they forgot and only did an hour because we couldn't take an extra hour of that painful torture. There were complaints about them leaving to answer the phone but we were grateful for those momentary breaks that provided some relief from the pain. I myself was upset that my husband's masseuse left 3 times to answer the phone and mine only left once. The paper towels they use on the tables for you to lay your face on which we originally thought was cheap turned out to be quite necessary to wipe the tears from your eyes during the massage. We will forever remember this massage as I'm sure the soreness we feel after will never go away. The Swedish relaxing massage I requested was quite the opposite and I believe was an organ deep tissue massage. My husband is pretty certain that his lady's elbow touched the back side of his heart at one point. Thank goodness at the beginning when she asked if the pressure was good or we wanted harder we chose to stay where we were at otherwise we might not have survived that massage. We did leave a 20 dollar tip for each only out of fear of them beating us again...

Came from LA to enjoy a relaxing vacation. Booked a two hour massage on 4-4-23 for 11:00am the following day. Upon arriving the masseuse in charge left her client in the room to ask us to take a seat. She then went back into the room to complete the previous client's massage. As the individuals left the masseuse in charge said, loudly, "You give us a tip, $10.00 for each." The clients eyes grew wide then they apprehensively left a tip. My friend and I looked at each other astounded at the audacity to demand a tip. There are only two individuals who work in this facility so the masseuse in charge had to stop to answer the phone several times to make appointments or to see who was coming in the door. When leaving the head masseuse handed me my credit card ticket and stated, "You leave tip right here." As I was writing an amount she leaned across the counter and said loudly, "No, not enough. You have two hour massage. You and other lady pay $50 tip each. You get good massage you give us good tip." I continued to write my amount and she stormed down the hallway as we were walking toward the door to exit. I have never had someone demand an amount for a tip! Quite aggrevating after trying to have relaxing...