Allen and Allen Men's Clothing — Attraction in Indianapolis

I have shopped at Allen & Allen Clothing for several years and I have spent way too much money there (which is my fault). Recently I purchased a turtleneck sweater in a lovely light blue color. I normally wear an xl but this sweater was tight-fitting, so I thought a 2xl would work for me. $69 for the article. I purchased it with the thought that 'if it doesn't fit then I'll bring it back'. That's how retail stores normally work, right? I made the purchase at 1pm in the afternoon, tried it on at the house and I didn't like the fit. I arrived back at the store around 3pm, roughly 2 hours later. The same salesperson, J Allen, was there and I told him I wanted to return the sweater. I still had the receipt, 2 hours had passed, no damage had been done, and I had the same salesperson that sold me the sweater. Real easy transaction, right? Not! I was quickly informed that, "we are an All Sales Are Final store" by J Allen. Huh? Where? There is no signage stating this fact, there is nothing mentioned on the receipt and there was no verbal notification. I was beyond livid because now I really didn't want the doggone sweater, it was the principle at this point. It's one thing to inform your customers of a rule like that, it's another to not have any indication whatsoever of this policy, yet you enforce it. I guess I will keep the money that I have been spending at Allen and Allen Clothing in my bank account from now on. This is written as a warning to those of you who decide to continue you to shop there. Enjoy...

I really hate to write this review. I always try to support small black businesses but I must tell my experience. My husband has shopped at this store prior to this incident. On this particular day my husband spent over $300.00 which isn’t hard to do. He was looking for a particular color shoe. He was as offered to look through a catalog and found a shoe he liked. We were told the store gets shipments on Thursdays. We called that next Friday and were told they were not in and we would get a call when they arrive. We called the next week still no shoe and told again we will call when they arrive. We waited a month, still no shoe. The shoe took 2 months to come in. We were not told that this was a possibility. After 1 months of waiting we were told the shoe was on back order and there was nothing the store could do. We asked for a refund and were told they don’t give refunds in this situation. We ultimately got the shoes. We took shoes home and my husband put them away. When he went to wear them a couple weeks later he realize they were a 1/2 size too big. I called the store and was told that’s the size your husband ordered. I replied my husband has never ordered that size shoe. Plus he has the same shoe already in a different color in the size he wear. I was told a call to the distributor would be made and an update to me would come Monday. I have yet to receive a call from the store and it’s been a week. We are taking this as a loss but will never shop...

First time visiting with my hubby. Great experience! You're greeted right away. Very nice and fashionable selection of mens clothing, hats, shoes etc. If its not in store it can be ordered and in store in a few days. Now on to the store itself, there's a small seating area in back and another near the front of the store with a tv AND drink station. Yes! You can have a relaxing drink, water or soda while you converse and shop in the store. It's a whole vibe! You won't be...