MINISO — Attraction in Irvine

Actually, I had a very very bad experience in miniso store in Irvine spectrum center. I think their employee called Kim is really terrible and gives customer attitutes.(a thin girl wearing glasses with black hair). I don't even care about the thing of buying a bad product, but her attitudes makes me promise I will never return and I will not recommend this store to all of my friends I bought an aroma diffuser on Thanksgiving Friday, and it got broke in two days, so i bring it to store and want to get a replace one employee accept me and she apologizes for it first but after she talked to her supervisor, her supervisor said i have to get a receipt I did not expect this situation like a product would be broken in 2 days and I did not keep my receipt, so I asked to see her supervisor her supervisor was so arrogant and so bad attitude, i was really frustrated I show her the product and she arrogantly glanced at it and said in granted like: ok then? I dont care about the bad product now but I think I really have to file a complaint on the employee she yells at me and she gave me attitude. i asked for her name but she said she will never tell me I asked the other one, they said her name is Kim but refuse to tell me her full name because she is a supervisor I think I will never shop at miniso any more. Why I deserve this, I bought the bad product, and just because I did not keep the receipt then I was assaulted by...

If I could give 0 star I would!!!!! Horrible experienced… went to this store with my daughter since she’s obsessed with kuromi but I am confused with the price tag on the shelf since they don’t put the specific products name for the prices on shelf… so I asked one of the employee if this product is for this price, since I am confused … she was so rude and told me , who put the items here , and she said let me put the item back in the right shelf cuz the price for this tag price is for face mask for $5.99 so that you won’t get an exception.., wth , I wasn’t even asking for exception , I am asking for the price since I am confused with the item on the shelf …I just said ok, I am asking for the price cuz I am confused with the item which one is for the priced 😐 I don’t think saying those words was nice to a customer’s…we loved this store since my daughter is obsessed with kuromi and we purchased an items here 4 times , but I think that was our last time buying something at this store.. we are done.. since employee gave us an attitude…!!! By the way I ended up not buying...

This place always has cute stuff ,makes it so hard to buy one thing when in every corner there's different things and they are so cute hahaha. I got a lip jam it smells so good and keeps my lips hydrated, also got a mini cute brush for when I'm on the go and need a little touch up hahah and a cute mini mirror. Please please bring more lipsticks ,the makeup area was a little messy and it was hard to find some good stuff ,it's not stock up. Second time coming here and it's always empty, always the same products. Please restock on the makeup especially lipsticks, I saw a cute color on the sample area but the fully packed one...