I'm not sure if I was racially profiled or they were recently having a lot of robberies over that week BUT I was watched and followed soon as I came through the door. I always go to this hair store since its right around the corner but on this day there was a short Asian man there (manager idk). I went to the aisle where my hair was and before I knew it the Asian man was at the end of the aisle watching me. Just standing there randomly. I was waiting for him to ask me did I need assistance but no he just stood there pretending not to watch me. Of course, I even said hi to maybe start up a conversation so he would stop staring a hole into my head. He said hi so coldly and continued to stare. I WILL NEVER EVER go back to this store. I felt so unwelcomed. I will rather walk the distance to Kims than to offer them my money again. It's really a shame because the women in there are so nice and helpful. Word of advice: don't open a store in a black neighborhood if you are going to be scared of black people...
Read moreI dread going inside a jersey city beauty supply store, either it’s so crowded with merchandise that it’s hard to even try to find brands, poorly lit and the display wigs look sad. All I can say is Thank you Pauline Cooper and Trent, there’s no dismissive attitude or blank look, they suggest styles w/o overselling. Plus you get to talk “ human talk”. Working in a beauty Supply store is rough, mentally taxing, got to bring your A Game to keep clients coming back. And for those out there who do shop here, ask for either one, and humble advice, when u go to a restaurant, service is expected, friendliness and manners, and you tip accordingly; the owners do not compensate these employees well, after they have assisted you, tip them, 2 & 3 dollars per person helped adds up. Plus, you show your...
Read moreIt was Sunday evening, & my child waited to ask me for products that I ran out of, I always want to go to the beauty supply store. I found everything I needed for my natural thick curly locks, as well for my son's 4C grade hair, and everything extra that I saw and wanted. Got to the counter and the beautiful young lady at the counter pleasantly greeted me, asked if I found everything I needed, and (upsell) suggested additional items that were tools needed for the items I bought. I will admit, I didn't think about getting this, and would have not gotten it if she had not mentioned it. My child needed this. Truly good customer service. She was smiling and pleasant, the store had a large variety of everything. If you are in this neighborhood, stop by, especially if you need...
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