Bought Dell Inspiron 15.6" 7000 series 2-in-1 UHD 4K Touchscreen laptop. It turned out, the laptop had a bios password. It had bad battery and hibernated all the time. I TRIED HOURS after HOURS to wake it up. I finally did it. On the top of it and the worst part, it could not display 4K UHD resolution video/movies. The very next day, I told the seller about it. And, I returned it. The seller did NOT give me a full refund of $350 purchase price plus tax. The seller just gave me about half of it and blamed me for the defective laptop. BE CAREFUL and WATCH OUT for yourself when buying a computer or laptop from this seller. This COULD HAPPEN to you. It WILL BE YOUR WORST NIGHTMARE since the seller does NOT REGISTERED under BBB. Any advise on how I legally could get a full refund would be appreciated. Is there any government agency that can PROTECT consumers like YOU and ME from...
Read moreI have been a customer of Alex for many years and have purchased 2 refurbished MacBook's and a HP Touchscreen for family. I appreciate the highest quality customer service and have always been impressed with the expertise and speed given for every challenge I bring in. The cost is true value and fair beyond measure when I compare to the big box like Micro-Teck or Apple. Don't replace your computer- bring it to Alex!
If you have water damage, or slow speeds because of virus or hackers, CSE will clean this up, and have your computer working like new again. Upgrades, guidance and advice you can totally trust! I often get same day or next day repair. Computer Solutions and Exchange...
Read moreWhat can I say, this was the best tech. experience I've had to date. This is also my first yelp review. My macbook computer screen was completely cracked and almost unusable. Not only was my laptop returned the day they promised...the service was also fantastic. I would recommend their services to my family and friends. Not only did they take care of my computer but Alex remembered me and our friendly conversation from when I dropped off my laptop to when I picked it up. If you are in the KC area needing computer help...please,...
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