Waldo T-Shirts — Local services in Kansas City

I have given my business to Waldo T-Shirts for 3 years. My fantasy football league has a traveling trophy based off of a shirt that belonged to my beloved uncle who passed away. We asked if we could have the league champions printed on the shirt and were told that was no issue. The first year was a fine experience and I was extremely happy. The next year, however, they lost all of our information and put the wrong font on the shirt. The year after that, we waited 2 weeks to have the print done. I finally called when I realized they had forgotten about the job. Amazingly, they were then able to print it that day, hmmm. Now, this year, I E-mail in advance if I can drop the shirt off the next day. No problem, they say. I come to the shop that next day, and the shop is closed during business hours. There was no sign and no one answered when I knocked. When I wrote an E-mail detailing how inconvenient it was for me to drive across town for nothing, the shop replied that it was inconvenient to do 1 shirt and that we should go somewhere else. They tell us this after 3 years! Will...

So I was going to the Chiefs first playoff game in Houston to cheer on my boyfriend (#12) but I had no Chiefs gear. A friend of mine got in contact with Waldo tshirts to design her a shirt and passed their info on to me. I spoke with Chris and sent him possible photos that could go on the shirt on Tuesday night, he had design examples emailed to me by Wednesday morning, and a shirt and hat printed by Friday morning! I believe he could have had it printed even Wednesday if he didn't have to wait for the specific tshirt I wanted to be delivered. This company has top notch prints and they will do WHATEVER you ask for! I'm in the process of having a few more items printed right now for the Patriots game this weekend and I haven't heard "no" yet. Their glitter print is great quality so that it does not shed glitter everywhere and it's washable. So if you're looking for good quality, fast, creative, custom prints on tshirts, hats, scarves, etc, this is definitely your place to go!! Chris really is great at...

poor customer service. asked for a quote, and the person who is answering the emails is very disrespectful. chooses to use sarcasm. thinking everything is funny when i asked for the price of TWO DIFFERENT SHIRTS WHICH THEY SUGGESTED. how do you not know the cost of two shirts when you're the one who suggest the shirts?

don't use them. i see why they're going under. i'd rather pay a higher price than deal with someone who has the maturity of a child when i'm spending several hundred dollars on an order.

edit: thank you for proving me right about the customer service at this establishment. your response is very indicative of the poor customer service i received when attempting to do business with this company. "try calling" after attempting that, being told that you don't answer calls, to send an email for a quote, only for me still not get that either? calling was indeed what i WANTED to do, but yawl don't answer the phone.

but thank you for showing why you got one star, and if i could i would...