ECLEKTICA The Salon at Briarcliff Village — Attraction in Kansas City

Ok, I've never written a bad review in my life, so keep this in mind as you read through my experience with this salon because I feel the people that have never been here deserve a warning. The first time I went in for a haircut, as soon as I walk in there is a girl crying because she hated her hair so much that the owner was trying to fix it. I realized soon after that the girl that originally cut her hair was about to cut mine. (This is the part I should ran and never looked back) well, I stayed, met my stylist who was also in tears because she messed up a woman's hair, understandable, yet still unprofessional. I got my hair cut and it was decent, nothing special, and then I realized I was being charged $30 more than what I was originally quoted. Alright, they're pricey, fine, I'll let this one slide. SECOND experience, I send a friend in because he wants his hair dyed gray (he's naturally dark brown) so he meets with a stylist named Jodi for a consultation and she reassures him that there's no problem, gray will be simple and the next time he comes in they can make it white. She seems professional, acts like she knows what she's doing so I was like cool, maybe it was just a bad day when I visited. Well, then my super excited friend went to have his hair dyed and as soon as the process is over it's orange. Dark orange. She says to him, "Wow! That looks great! It's so gray." And we're over here like is she colorblind? So he says, politely, "you know, this isn't exactly what I expected or wanted, is there anyway you could fix it?" Well, she's offended, but agrees to set him up a second appointment to fix the $230 color service he payed for, which I still can't believe he payed but whatever... anyway, a week goes by of him having orange hair and he goes back in to have his hair fixed. She says to him, "I don't have everything I need to fix this, but we're going to try anyway." She ran out of olaplex apparently. So she bleaches it again, still trying to get it gray, and what happens? It's yellow now. "IT LOOKS GREAT! OMG!" (Yeah, no, Jodi...it doesn't.) So after she's finished "fixing it" she says "ok, that'll be $140." I'm sorry, WHAT? You mess up his hair and then charge him for another full service?? SERIOUSLY? She didn't even fix it. He told her he thought it looked yellow and her response to him was that he can come in to have it toned again for $40. We finally got his hair fixed at a different salon for a fourth of the price and they were astonished by the experience we had at Eclektica. These people don't know what they're doing. They overcharge because they're in a nicer neighborhood, have poorly trained stylists, and are very unprofessional. I would never in a million years recommend you or anyone going to this salon if you want to come out with your hair looking even halfway decent. Very sad I ever stepped foot in this place. I blame myself, though. The woman crying because she hated her hair so much should've been enough for me to leave and never come back the first time. You live and you learn, and what I learned here is that Eklektika, or however the heck you spell that nonsense, is THE WORST salon I've ever been to in my life, and that is not an...

This was my first visit to the salon. I was looking for a new place to have my hair done. I was 10 minutes early for my 2 o'clock appointment. I filled out my paperwork and sat down to wait. 40 minutes later someone comes and tells me they had a mix up so someone else would be cutting my hair. Which would have been fine if I didn't spend my whole appointment watching everyone else in the salon getting the haircuts and blowouts they requested, having their stylists talk to them and make them feel welcome, and had them leaving with hair that looked great. I was left feeling like an inconvenience throughout my entire experience, regardless of the fact that no part of this mix up was my fault, and walked out of the salon with a flat head of hair and my stylists asking me if she was "headed in the right direction" as she's taking my cape off and walking to the desk. Although the front desk lady at the end of my experience was at least friendly, I'm not sure this will be my...

I saw Jordin in between sessions with my normal stylist and got a partial balayage. I was pleased at first with the color until I realized what the back of my head looked like. The haircut looked like an upside down V and I’m not sure how that happened. My current stylist with 8 years of experience said that she couldn’t figure out Jordin’s color pattern and it looked like she fried my hair (hence, the weird cut and unevenness in the picture). I take extremely good care of my hair and I’ve never had issues with dryness from my current stylist, who has been doing my hair for 3 years. It’s obvious that this stylist needs more experience. My layers should not have looked like this after cutting off a good 6 inches of length. But on top of that, she charged me to fix my cut. I think that’s completely wrong. I’ve never been to another salon that charges for any correction of their own stylist’s...