WOULD NOT RECOMMEND! Very disappointed. I spent lots of money in this store from March to June 2021. Being new to the hobby this year I thought I had found a great store with good overall selection. I was wrong.
Never understood why nothing in the store has a pice unless its used. If you ask, the GM will tell you its because they (RC Manufacturers) are always running specials and he wants to get you the best price. (WRONG)
My experience: Purchased E-Revo 2.0 in March 2021. Motor fails 9 weeks later. Well known and publicized issue in Internet RC groups. I send my motor and speed control to TRAXXAS through Tobin K & K. About 10 days later GM calls and says he has a motor and ESC which I go in to pick up the next day. GM tries to charge me half price suggesting TRAXXAS did not warranty the motor. I had to explain to the GM that the ESC I brought in was not broken to start with and that I wanted to request a review by TRAXXAS because everyone on line seemed to be getting their motors replaced for free by TRAXXAS. Then the GM asks if he pays half, would I be OK with that? I ended up payinfor the motor and listened to him as he tells me āNo Chargeā for the speed control which was mine to begin with. I ended up paying $35 for the motor, $25 for a motor fan the GM suggested and $19 for a little 1:24 scale body. $84 trip.
Being very frustrated already, I go home and do a little research starting with TRAXXAS customer support. After telling of my experience the customer support agent asks me the name of the store and tells me I need to go back to the store and have the GM check his invoice for the motor and speed control again. Really? So this tells me that TRAXXAS honored the warrantee repair and my LHS basically stole my motor and sold it back to me for $35 after I refused to pay $70. The Traxxas customer support tech also told me I can always deal direct with TRAXXAS and they will ALWAYS DO THE RIGHT THING. Really? WOW Tobin K & K!?!?!?
After my conversation with TRAXXAS I decided to look up pricing on the two additional items I picked up during this visit. I found out Tolin K & K charge me $25 for a motor fan that is easily available for $9 and $19 for a 1:24 scale body thatās easily available for $5 in the internet.
Moral of the story: I walk out of Tolin K&K hobby having paid $84 for what I should have paid $15 for. BUYER BEWARE!!!!!!! Price gouging at its best. And this is how they treat a āGOLD CLUBā member. Not another penny of my money to Tolin K &...
Ā Ā Ā Read moreI traveled 2 hours to this shop because their photos showed to have tons of older model train inventory that is typically inexpensive. I entered then greeted one of the owners and he seemed friendly enough. I was impressed by the inventory, but I noticed nothing had prices. I finally found an old kit I needed and asked for a price. He said he didn't know the price, which seemed suspicious since both he and the inventory appeared to have been there since the 1990s. He then went to a computer terminal that looked like a 1980s library card catalog and dug around for several minutes. Meanwhile, I googled the price to discover it sells for $10-12. He looked like he drifted off into space so I went back to browsing. Several minutes later he chimes in and says it's $27.99!? I asked how he came up with that price. He said he took the items Msrp and multiplied it by 25 years worth ofinflation. Exuse me? Who uses that method for pricing? No wonder why they are still sitting on such old inventory. I bit my tongue to not start an argument and promptly left...
Ā Ā Ā Read moreIm new to the hobby (step son got me into RC's) Wife and I went into the store and I was looking for a specific rc. They had it but not a single price on anything so I asked what he had then going for I said they are around $130 online but im a small business owner i like to support small business. He said "yeah around there" after looking at this computer that belongs in a museum.. after paying with card and taxes it was around $140. Okay cool. About 3 days later the wife and I went back in and I was looking online at these cheaper RTR 1/28 scale cars that online go for 60.. I asked a price because of nothing having a price tag unless it was used and abused.. he tells me "just around $100." I tell him im trying to spend around 150 on 2 cheap rcs for the kids to play with indoors. So he goes on to show me crawlers that are $20 more than what I just told him. After reading so many bad reviews I felt I needed to leave an updated review.
ORDER ONLINE DO YOUR RESEARCH ON WHAT YOUR WANTING SO YOU KNOW WHAT YOU...
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