UPDATE August 2020: Just a quick note to applaud the high level of service we have enjoyed at this M6 location. When I stay at a hotel for personal and pleasure purpose it is generally at a 4 or 5 star property. However, when staying under the auspices of one of my non profit organizations we generally try to be respectful of budgetary considerations and are more likely to stay at M6 or similar properties. As we have enjoyed our stay at this specific M6 numerous times, we are highly qualified to relate our experiences with staff over a long period. In particular we would like to single out the superior service provided by front office person CALVIN and head housekeeper EVILIA. BOTH of these individuals are ALWAYS cheerful, professional, kind, and go out of their way to provide an excellent experience. Without going into personal detail here in this public forum, let it be clear that we have very high standards and these two individuals have always met or exceeded our standards as well as any staff at a 5 star resort. Dealing with the general public is often challenging and thankless. Personally, I could not do it. In fact, we can be difficult, demanding customers ourselves, on occasion. Despite such challenges, CALVIN and EVILIA do not let the issues of some customers bleed over into their interactions with other customers. They treat everyone with the same high level of courtesy and professionalism. In short, we hereby publicly acknowledge the fine staff, including but not limited to Calvin, Evilia, Hailey, Happy, Vy, Brian Monique (and others whose names we were unable to acquire at this short notice but who still deserve applause!) who work together so well at this location and the ongoing excellence of our experiences at this M6 on Alvarado Blvd in La Mesa and recommend them highly.

PREVIOUS REVIEW ONE YEAR AGO: IWIth respect to the staff, David the manager was very pleasant, Happy and Victoria, the front desk clerks tried very hard to assist and to deal with the reservations that were screwed up by your #800 reservation line. (ie: my name was not put in correctly, the extension of my stay was not recorded correctly, clerks could not find the reservation number, etc etc etc) The famale manager, at first unpleasant, finally transformed into a normal manager dealing with our frustrating issues. Additionally, she was able to find the reasons why the rerservations people had incorrectly entered our data, and she corrected it as well as showed the counter clerks WHY that problem occurred.

I was able to observe that there were only two ladies at a time to clean the entire hotel; they worked their behinds off. I noticed these ladies, thinking they were not being observed, were meticulous at cleaning even the parking lot, picking up the tiniest bits of detrus. They showed constant pride of workmanship. Additionally, all the cleaning ladies represented your company with great pride and kindness, helping and working with me and, I observed, the other customers who needed various items an services. Each of them were very pleasant and kind.

We had a dog with us, made use of the doggy park on your property.. Fortunately we did bring our own doggy bags, as the dispenser in the park was empty 3 of days. Also, some customers did not pick up, and maintenance only picked up every other day.