Beware!! If you have furnishing on consignment at this establishment beware! I have just recently ended my relationship with A New Look, and not without many concerns. They readily accepted several pieces of my parents furnishings almost two years ago and I agreed to the arrangement of 50-50. Over the two years I received maybe 4 payments of around $100 each for a pristine mahogany bedroom set, 3 recliners (2 of them leather La-Z-Boys), some ornate lamps and other misc items all in excellent condition. I never knew what an item sold for but each check was for exactly $100. I should have asked to see their bill of sale for my items sold. I did not because I believed them to be an honest outfit. After 3 or 4 months of not hearing anything I would check with the owners by phone or personally visit the store to check on the status of my consignment items. Never once did they have complete answer for me and always promised to get back to me, which to their credit they always did. And only then would I know if something was sold. Never did I ever receive a payment without first making an inquiry. Giving them the benefit of the doubt about their honesty: their recording keeping, accounting and payment systems are poor, at best. Because of this I don’t believe I was payed for all items that were sold. I would never again put any items on consignment with this business. But If you do, keep good records, ask to see their bill of sale for your items sold and keep in close communication...
Read moreJust went there yesterday and I was overwhelmingly impressed with the quality and amount of high-end furniture that they have! Kathy is the owner and she is very friendly, positive, genuine and extremely helpful. They have nothing but five star, top notch furniture that is in fantastic shape and I didn't see anything in here that looked anything but brand new. This is the best furniture consignment store that I have ever been in, and I go to consignment stores and thrift stores on a regular basis. Kathy told me that before they take something for consignment, she actually goes to the person's residence and thoroughly examines the item that they want to give her for consignment. If the item isn't something that she feels her customers would appreciate and want to buy or isn't in excellent shape and 'like new', then she won't accept the item for consignment at her store. I highly recommend this place and I will continue to be a frequent customer, as Kathy says the items go quick and the selection is constantly changing. Thank you, Kathy for making my first visit to your beautiful consignment store a great one! See you again soon, Rick...
Read moreI am extremely happy with my purchase of a recliner at A New Look. It is exactly what I was looking for and I looked for weeks at various consignment stores, retail stores, and estate sales. I live on the 5th floor of a condo and have had "delivery hell" from reputable retail furniture stores in the area who after purchase do not deliver above the 3rd floor. I have cancelled purchases from stores because I could not get the couch to my condo. A New Look has a wonderful delivery person who had no problem moving the recliner to the 5th floor. Highly recommend. I will go back here the next time I am looking for furniture. They also have delightful items for decoration if you are a cat lover and beautiful pictures at reasonable prices. Don't...
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