I sent a newly built computer to my nephew for his birthday. UPS apparently decided that tossing the box around was a good idea, breaking a hard drive mount and dislodging the CPU from the socket, fan and all. So, I had the pleasure of dealing with Edgar Digital from 1500 miles away.
From the start, they gave me confidence. They straightened the pins on the CPU (no small feat), discovered the rolling CPU/fan bowling ball had killed the motherboard and compromised either the power supply or graphics card. Unfortunately, my nephew decided to move from the area before the job of troubleshooting and repair was complete, but he received the system back with a lot of damage fixed and only one more problem remaining to be found.
The kicker is they did this for under $250, including the cost of the motherboard (which they sold me at their cost). When we got it back up and running after his move (video card was the remaining issue), they even had configured the BIOS to the settings I told them I used when I built the rig.
He's now in the Dallas area, with the computer running like it was before UPS provided their fine service. This entire nightmare was made much easier and at a lot less of a cost than I would have thought thanks to Edgar Digital.
If you need computer work in the Las Cruces area, do yourself a favor and...
Read moreI went in with a broken computer fan and broken computer hinges. They examined my computer and researched the parts and were very helpful and honest. They said the price of the hinges exceeded their expectations (it would be about $160 just for the part) and they recommended I not get that fixed because the cost was too high. The fan part would be $18 and their estimate for cost of labor was very fair (I can't quote the price I paid because they are still working on it). Overall I'm very pleased with how kind and respectful to me they were, not to mention how honest they were with helping me save money. Most places would have charged me that without even asking my opinion! I look forward to receiving my computer back, and this will be the first place I go if ever I need technical work done...
Read moreDefinitely the right price for fixing electronics. I have brought in a few items that he couldn't figure out, but then he won't charge. If clutter stresses you out, I wouldn't recommend going inside. There are not many employees so having something rushed is not really an option. I get the feeling that they work on the stacking system, whichever is on top gets done first, which would explain their organizing system. They definitely have deals on used tech and have items that would be hard to find elsewhere (like considered 'obsolete' now but maybe you need...
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