Cali Games — Attraction in Lawndale

My experience here was terrible. Three days ago I came in to sell my Nintendo Switch Lite. I wasn't told that there were any issues with it, and the employee gave me a quote of $80 cash or $96 credit for the console. He then told me if I had the charger, it would be another $10 cash or $12 credit. I didn't have my charger with me, so I told them I would come back in the following days with it. I also purchased other products. Last night, I went in with my Switch Lite and my charger. The employee I had spoke was leaving as I walked in, so I went to speak with someone else. She told me that they pay $40-60 dollars for the Switch Lite, and that with the charger it would be an extra $10. She also noted that there was an issue with the joy cons, which also had not been brought to my attention prior. I explained to her what I had been told the prior, and she started raising her voice at me in disbelief. I then told her that the employee who had told me those prices had just left, so she called him and he confirmed that he told me those prices. After further discussion, she told me she would buy the console and the charger together from me for $96. I declined because I did not appreciate how they didn't honor the prices they told me, and also because of the way the women was speaking to me. She was being rude and petty, telling me continuously that the employee never actually confirmed the prices I had been told as though I were to blame (despite the fact that he would have bought my console at the price he told me if i had agreed to it that night), and seemingly took out her frustration towards her employee on me instead. When we left, the person who I went to the shop with told me that the woman who spoke to me was actually an owner, and for that reason I will not be supporting this...

Hey my is name Andres I used to shop a lot at GameStop. Sometimes I used to spend up to $2000 at one point at GameStop but I’m gonna say honestly this store has better customer service the quality of products they have I honestly the staff are real friendly are great. I believe the Asian ladies the owner I’m not too sure she’s really good customer service I become a fan of this store. You know that they also fix your video game systems at the store. this is one of those mom and Pop stores that, you really have to check out I’ve been telling my friends about Cali games, family members to stop shopping again stop so much and check out Cali games a little bit more. I had a bad experience at GameStop and you know they lied to me and since I just been shopping at Cali games now and my experience has been great. Each time I go visit them I love collecting physical games I’m a big gamer gamer 4life they got everything from the Atari all the way through the PlayStation five they also offer a lot of collectibles...

For a video game store, especially one that deals in retro gaming, it was too confusing and headache inducing with how it was organized. Each system had its own respective areas, yet there was varying degrees of label slapping and disorganization that made it very difficult to search for anything on the shelves. The display cabinets were just as bad but they showcase their "Hot Titles" or "Rare" finds easily. Those are another problem. While a hood portion of their rare games where indeed very sought after, they are overpriced by at least 30% above market value. Some where overpriced even higher! I saw A copy of Valerie Profile in their case for $360. That's $100 over the 3rd party CiB market value if you know how to do your research. If you're a collector another thing i found interesting is the usage of reprinted cover art, cheap replacment cases and sun-bleached cover art.

For those that this doesn't bother, its a great place to find a variety of games as long as you have patience to look in...