All American Indoor Sports — Attraction in Lenexa

Went there on Thursday, 08/15/24 to go watch my team play for that the Thursday manager to kick me out from players bench just because I wasent playing. Told him twice I played last season and couple games back but that I was hurt, still didn’t care. The sad part is that a game before they had people that weren’t playing inside the bench area.

He didn’t care, he said that just because their were the new rules 😡 because other teams had problems, which I completely understand, but we weren’t the other team, if anything don’t let the teams that have had issues in the past but not us

Went upstairs to speak to the “boss” Mike and let him know that we have played for years in this league, I’ve had my son play in this league and have always been a customer and have brought many teams to play in this league. Told him I was coaching since I was injured and he didn’t care, he said their are not coaches !! Since when can he decide if a team has a coach or not

It’s stupid, went from being a decent...

Different managers say different things to you. We rented the fields for the winter season last year (2014-2015) and when we had 2 last games left in March 2015, weather was getting better outside, so we asked them 2 weeks in advance if they would give us a refund for those 2 games we had already paid for. They said they couldn't refund (which is perfectly understandable) but said that they could apply credit for the next winter's session. We said that's a good deal since we were planning to play again this year (2015-2016). Now the manager says that it should have been used between April and September. That's not what we were told during the time. Manager now says that's their policy. Mr. Manager if you're running a business, learn to keep your word. Don't have one of your employees tell us something and then you tell us something else in 8 months. It's our fault too since I don't think we got that in writing, but little did we know they would change their minds now so they could...

I can't speak to the facilities or the coaching/staff but the manager is unresponsive and unprofessional. I paid in full for a youth team that was wrongly registered by All American for LAST YEAR. When I didn't receive a schedule for this session I emailed and had to call multiple times to finally reach three different associates assuring me that the manager would work this out and call me back. This went on for 3 weeks. I called again and finally spoke with the manager, Mike, and with no apology, he promised he'd call me back in an hour and have a new schedule worked out for my girls' team. That was 9 days ago. I have kids who were exited to play their first indoor soccer season, and I grew up playing at All American so I thought this would be a great experience. I could not be more disappointed in their manager's handling of the situation. Now I just have to work to get our money back. I'd recommend you take your...