Planet Fitness — Attraction in Lincoln

My husband and I have been members here for over a year. We have trained several times a week with the Maxx Fitness Trainers, me since Dec. 2021 and my husband since June 2022, and have been beyond pleased with our results.

Trainers Andrew and AJ are passionate about health, wellness and fitness and understand that physical fitness goes beyond the physical body.

Our overall mental health and wellness has increased exponentially while developing a positive “I can do it” mindset.

Trainers not only demo each move, but explain the purpose of the movement and which muscles to engage.

As a Certified Personal Trainer myself who has worked at many fitness locations throughout RI and MA, their training, passion, encouragement and support is top notch!

They truly care about each and every client.

Their success is based on each person’s success.

They meet each client exactly where they’re at and build from there.

I have received amazing results with both Andrew and AJ and watched my body change into a younger, more energetic version, reversing the clock and restoring my overall wellness at the foundational level.

My husband had a full rotator shoulder cuff replacement in February 2022 and a knee replacement in December 2022. The Trainers helped post Physical Therapy to get back 95% of his original shoulder capacity.

He trained 3 times a week pre-hab for knee replacement over the last 3 months.

His Doctor, Physical Therapist, and hospital team were blown away at his capacity to move after surgery, at 90% flexibility just one week out!

I would highly recommend Andrew and AJ for any pre-hab, re-hab or overall strength and conditioning, no matter age or stage of fitness.

Both Trainers exceed any Training Team I have ever worked with, both personally and professionally! They really know their stuff!

We don’t see ourselves stopping any time soon!

The strength, balance, endurance, flexibility, mobility and power we now have emulates most people 1/2 our age! We are 62 and 64 years young.

I wish every fitness center were lucky enough to have highly skilled, passionate trainers like we have here. I can speak from personal experience. They are rare and...

So let me start off the 2 stars is for the woman working today not this PF in general…

I signed up a few weeks ago, and sometimes I bring my electric bicycle with me. I usually leave it near the front door—just close enough to keep an eye on it and make sure it doesn’t get stolen. I typically ask the front desk staff if they can keep an eye on it, and it’s never been an issue. They usually respond with, “yeah, or sure,” which is somewhat reassuring.

Today, however, I had a different experience. I arrived on my bike and went to scan my phone to begin my workout. There was a larger woman with dark hair and glasses at the desk. I simply asked if they could keep an eye on my bike during my 30-minute workout. This time, I was told there are apparently “rules regarding motorized vehicles” and that the building’s security guard has an issue with motorcycles parked on the sidewalk—they’ll complain. I assured her it is a pedal bicycle! She essentially suggested I park my bicycle in the parking lot.(which im NOT doing)

Jokingly, I said I’d talk to the security guard after my workout to see “how mean he really is,” and she then informed me that, because my bike has a motor, it’s considered a “fire hazard,” so I can’t park it inside(which i can understand)—but I never asked to bring it inside. I always park it just close enough to see the front tire from inside the building, out of the way of anyone passing by.

At that point, I said, “ok, I’ll just do a quick workout and leave,” and as I went to scan my phone, I asked again if they could please keep an eye on the bike. The woman replied rudely, “well it’s not my job, and I’m NOT going to watch it, and I’m not responsible if anyone takes it.” I responded by saying, “wow, customer service here today is great huh?” And the man next to her even looked shocked by how she acted and treated me!

I wasn’t asking much from someone who stands at the front desk—I just wanted a little consideration, and reassurance so my bike wouldn’t get stolen. I’ve been coming here regularly, and I’ve never experienced this level of rudeness or received so many excuses from any other...

I gotta say in the 11 years I have been a black card member at Planet Fitness I have never had an issue until this Lincoln location. No other location has I ever been treated poorly like I have here. The manager earl with his discrimination, fabrications, and insults. He called me out my name and said I knew your type would be a problem all because I asked him some questions on a policy that he made up for only certain individuals. He literally was on the phone lying to his superior to cover him self. The belittling, the berating. Is supposed to be judgemental free zone and he called the police on me because when he kicked me out for having stretch pants on( not jeans) I saw nothing anywhere on my attire being wrong. 11 years a member, I know the rules and human decency. That manager is very unprofessional. He seems very flirtatious with the females though. I cannot stress enough how a guy like that with poor leadership skills would ever be allowed to continue running anywhere. It's sad really. Judgements free zone and he is selective with who he wants in the gym there according to his bias mentality. So I waited for the police cause only a guilty person would leave after doing nothing wrong and left with no issues. We are grownups, you can't speak to people like this guy did just because he is a manager. People who work 50 hours a week and want to relieve stress at the gym should not be harassed by looks due to anyone it's 2025. Pay attention to anyone that goes to this location or isn't hard to see. He also tried baiting me which I why I kept self control but I have to at least post this review among the other routes I'm in the process of taking on this individual. Very disappointed. An again this is the only location , I've ever had an issue with someone like this. I am still very happy with the other locations I frequent, North Attelborough, n.s. woonsocket, and Cumberland. Those locations really do a wonderful job with respect, communication, and maintaining their environment. If you are In the area go to one of these locations and...