I decided to stay here for our anniversary trip and it was literally the worst decision I made. I stayed between August 11-14, and I’ve spent so much time talking to their managers(specifically Christina and Conner) about their incorrect listing and fraudulent charges and I’m still wasting time after getting home.||||This newer hotel is clean and nicely made in an up and coming part of town, and the staff besides Christina and Conner are great, but the service received from Christina and Conner was just abysmal.||||They had free parking listed on their google page, I booked through a third party(Agoda) and that also mentioned parking included included in the price, but they didn’t want to honor that even though they pulled up both google and agoda on their computer and saw the same thing. They got super defensive and did not want to take ownership regarding their google page, and basically said that they ‘have no control over that’. They said that they’ll not charge me for night 1’s parking, but if I wanted to park for the rest of my stay they’d charge me. So night 2 I parked on the street a couple of blocks away.||||On day 3, Christina told me she spoke to the owner and they’ll honor free parking I was like ok, they rectified their mistake even though I dealt with poor service from them, they were not apologetic about it, and failed to mention this to me the day before. Oh, they were also very quick to change the google listing to show paid parking under their amenities as opposed to free parking like it was the day before. Somehow they gained control over that overnight? I have screenshot of everything below.||||After getting home the next day(today), I saw a new charge from the hotel. I ended up having to deal with Christina again over the phone and she told me it was for the minibar. I luckily took photos when I checked in, and also took photos when I checked out, but she insists that I consumed items even though the photos show time and date stamps and is again, not apologetic at all. How am I supposed to know what items are supposed to be there and in what quantity? I mentioned to her that I was able to check in early on the 11th since the room was ready, maybe housekeeping never got around to restocking from the previous guests but still implied that I was lying and that I consumed them. I told her I’ll dispute it with my credit card since it is a fraudulent charge and she said “that’s your choice”.||||EDIT:||I just spoke to her again, and she told me since they took care of parking they expect me to honor the mini bar charges? And that she does not want to waste her time anymore and i should take it up my credit card company and hung up on me while i was mid sentence. I had asked for a photo with a timestamp of the minibar supposedly stocked before my check in because she said that the housekeeping manager has records of everything on an ipad. She could not provide me a timestamped photo like I did and has decided to just show how terrible of a manager she is, once again. I hope the owner of this hotel sees this review and takes proper action.||||Moral of the story, don’t stay here unless you feel like just spending money for no reason. I spent about $700 for 3 nights, not included the parking and minibar charges that are on my card too.