Beverly Laurel Motor Hotel

As I was readying all the comments I stoped by this “I’m not entirely sure if they pay the other reviewers or they’re not seasoned travelers” My entire experience in the property was a nightmare, I have never seen something like that in my life, I don’t know if they have a housekeeper to supervise all the room status but the condition of our room in our arrival was unacceptable. The pictures you see in the web are nothing like the reality, the mayor sight was down. Then once in the room starting from the carpet, bathroom, broken plugs, lamp next to mini bar, leaf overs in the mini bar, ants on the desk, hairs every where in our bathroom, very dirty closet and after leaving I checked the bed sheets and they had blood stains, stains on the towels and I can keep going…

I really expected so much from your property, the lady in the front desk the first night she try to help us but clearly she didn’t knew what to do, a change of room wasn’t a option I’m not sure if it was because they were sold out or she didn’t knew how to do it.

In the morning a receptionist in SHORTS, after everything that happened the night before, ask me to put the towels I bou the staff the next day wasn’t very kind or helpful, obviously they didn’t pass the information between them. taking it himself, that was a breaking point for me.

We spend a lot of the time that we could have been sleeping but instead we spend the all night cleaning and disinfecting the room

The last night we when to made the payment, and I can’t remember the name of the receptionist but clearly he didn’t know how to control his frustration when we ask why we have a double charge, the one the manager adjusted for us and the total of the room of what we booked. He wasn’t inform, he told us to contact the manager directly instead to help us and bring a good service and help us to contact him.

We didn’t know anything about the final amount of our payment and he could not help or give a good answer about that, he got very frustrated and whet your the corner of the front desk practically leaving us talking to the security guy… what kind of front desk service is that??