I am reviewing the VITA service at this location.
Online reservation was user friendly. The email confirmation contains all the important information especially what to bring with me which made the tax preparation process went very smoothly.
Love the location at the Sun Valley Public Library, easy parking and visible direction where to find VITA.
Jill at the front desk is very friendly. Once she knows it is my first time coming to VITA, she gives detail explanation the process is going to be and all the forms I need to fill out. She even comes by the table and make sure everything is ok.
Sona P. is my tax preparer. She is very efficient and professional! Melissa is the supervisor who does the final step my tax return. She is very organized.
Super happy that I found VITA! They filed my tax return in less than 30 minutes.
Thank you for the excellent service. All your staffs are amazing! I will see...
Read moreI'm new to this library I used to always be at the Santa Clarita location till I moved and found this hidden gem. It isn't as big as my former library but it's really close to my new home and it's usually never packed. It's a really quiet place. And Now that I'm enrolling back to school I'll be using this as my main study place. I prefer to come here, over the Burbank branches honestly. The book selection isn't really perfect and it's small, but if you can't find the book you are searching for at the library they will ship the book to the location from the other LAPL. They got homeless persons but so do most locations.
My only complaint and maybe it cant be controlled is feces on the bathroom sinks walls that doesn't...
Read moreWent to make copies and asked if they had a copy machine. The security guard said "right there can handle that?". He needs to learn to do his job and keep his mouth shut. I don't know why he even answered hes not a librarian. Of course he was a Hispanic male who wants to tough vs another male. This place needs to modernized. The copy machine doesn't take card, it only take coins. Who carries change nowadays? Also they got mad because i took my shoes off when I had socks on and yet I see alot of women with sandals on. I went to the more modern burbank Buena Vista library. I'm not surprised this library always seems dead since its in a Hispanic neighborhood and they're not...
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