Baskin-Robbins — Restaurant in Los Angeles

Bask-in all the flavors cause it’s Robb-in you to flavor town. Overall this Baskin-Robbins pleases your sweet tooth(or sweet teeth for that matter). The staff is more then friendly, they always greet you with a big smile on their faces (unless it’s one of those days then they’ll still greet you with an even bigger smile!) lines are always long because of the location, location to a great spot/neighborhood so expect the lines to be long depending on the time of day (especially if it’s hot outside, it’s a great place to go get something to cool down). my final rating is (give me a sec I have to finish this here double scoop of wild”n”reckless) 4/5, would give it a 5/5, but every now and then the costumer service could use some more work, idk if it’s an off day but they shouldn’t bring that to the work place, but great environment with great ice...

It had been about five years since I last visited this place.

I came in just before closing time, and there was only one gentleman working that night — Mathew. Despite being busy cleaning up, he provided the best quality service I could have hoped for.

I had a special request to redecorate a small cake I desperately needed, and Matthew went above and beyond to help me, despite the circumstances. He didn’t just assist — he made a difference during a very important moment. @Matthew, you have no idea how much you helped me that night. You are a true example of what customer service should be. I hope to see you again soon.

I’m sorry for not taking images of the cake, we ate it right away 🫣 but it was beautiful. THANK...

I'm never going to this location again and I'm doubting about going to other locations. First of all parking is horrible. Baskin Robbins ice cream is good but not that good to put up with rude people. And honestly, I can use my money for something better. Isn't worth the money. Sometimes I wonder if it's too much to ask for a person to be nice to a customer who is paying for a product. Horrible customer service. Maybe the employees are miserable working at this Baskin Robbins and that is why they project the bad energy and...