Now that everything has been processed and set, I'm comfortable leaving a review for this place. My roommate and I signed a two year lease and when the renewal came in it was $3 more to stay and re-up and we chose to leave. That should say enough.
The staff - Excellent turned to just okay. The time that we were there just seemed like a revolving door of staff coming and going in that office. We signed our lease with Tyler whom is no longer working there and he was great! Then we got Christina and she was also great, but also no longer there anymore. But that only lasted a little under a year. The new leasing team do not seem friendly at all. They are extremely passive and seem annoyed every time you talk to them. The manager, Melissa is good! She's been there the entirety of the time we've been there. So if you need to talk to someone, I'd just recommend talking with just her. Not just because she's the manager, but she actually cares about you and isn't quick to brush you off like everyone else.
The area - The area isn't so good. There's homeless living in the woods behind the buildings. They're constantly coming through the lot and always dumpster diving in the trash area and car prowling. I mentioned this in the Facebook group chat warning the neighbors and got blocked LOL. So they're definitely hiding something there because my roommate still had access into the group. Getting out of the complex to go anywhere the week before Thanksgiving until about New Years is absolutely atrocious and only got worse the second year. Even though you're right next to a freeway entrance/exit it takes a while to get to your home during that time.
The amenities - The best part about this place, honestly. The gym is good and the pool area is always well kept and clean. Only available during summer. But it's open a good chunk of the year even with that.
Parking - Visitor parking is non-existent. We had most of our guests park at the Fred Meyer across the street and walk over which was a huge inconvenience. My parking spot also wasn't close to my complex either, which made carrying things such as Costco or grocery runs into my house just that much more difficult.
Comments about theft/car damage - During the two years my roommate and I were here, we never experienced any theft or damage to our property. But we were also extremely smart about it and didn't leave packages sitting out for more than 4 hours. I'm not saying it doesn't happen because it very well could happen. But just didn't to us.
The unit itself - Wasn't bad. It was on the first floor so you had to go down the stairs and it was in a walk-up with no elevator. But that much didn't bother us. A lot of noise from the units around us the time we were there. We made noise complaints pretty frequently and it worked for about a week and then the noise continued to happen. So at that point it became a "it's whatever. We just have to deal with it" sort of thing. I painted one of the bedroom walls white and they charged an un-godly amount to get it painted back to what it was. So if you do paint your walls, I'd recommend painting it back yourself.
All in all, living here was....a choice. Not a bad one at first, but with the decline in customer service (minus Melissa), the loud neighbors. Parking situation and the homeless around we decided to just let the lease go and find another...
Ā Ā Ā Read moreOverall, it was a good three years at these apartments but I will definitely say the biggest takeaway was the staff working there from Mid 2015 to Early 2018.
Two of the managers that worked there were not approachable at all. Every time I would walk in there to pick up a package or ask a question, they seemed to be annoyed or irritated. Their customer service was definitely not pleasant and not very welcoming.
I always felt as if they were putting on a show for the new people coming in and once they signed the lease, they would completely change their act. I did however meet some nice staff members there and they were very nice and helpful at times.
Overall, the staff during my time period were mostly two-faced and were obviously not who they seemed once you really got to know them.
The best part about living here was definitely the cost, the presentation of the actual complex, the kitchen, bathroom, and the gym. The cost at the time when I moved in was a great price and when I left, it was still below the normal market level for a 1 bed 1 bath. They were also pretty good with negotiating with me before I left.
The presentation of the actual complex was very nice and it felt very safe. We were lucky enough to have lived in a brand new building so that was a plus. The layout was also very easy to understand and the parking was good for the most part. Very rarely did I have to walk like 5 minutes to my place and that was only when I got home late on the weekdays past 10pm.
During my first year there, parking was not enforced so it was definitely a challenge but they eventually enforced it my second year and we saw more and more parking available. The kitchen and bathroom was beautiful and very nice. I loved it and definitely missed it when we left.
One of the reasons why I wanted to stay there was because of the gym. The gym is by far the best Iāve seen and more state of the art as far as other apartment gyms go. So many times, I brought guests over and they were so jealous of the gym. They also have a nice pool and multiple BBQ areas but I rarely used them.
Overall I gave it three stars instead of five because of a miscommunication on the managementās side that got my car towed and they would not pay for it even though it was not my fault and it cost me 500 dollars.
Our final inspection bill also cost over a thousand dollars which I felt was very unfair and could of been communicated better during the pre-inspection that apparently went well.
If it wasnāt for the kitchen, bathroom, gym and price, this could of very well got two stars. I recommend it to single people, couples and possibly single parents. I donāt recommend it for big families or small families with dogs as the apartments arenāt very accommodating for large pets.
Pros: Layout, Presentation, Gym, Price, Kitchen, Bathroom
Cons: Management (Possibly better???), Parking (Below average if you donāt like...
Ā Ā Ā Read moreFrom the moment I stepped foot onto the Avalon Alderwood property, I knew I was in a place that values people. This community has become more than just an apartmentāitās a haven. Between the beautifully maintained grounds, modern living spaces, and thoughtful amenities, what truly sets Avalon Alderwood apart is the incredible team of professionals who go above and beyond every single day.
Let me take a moment to highlight the people who make this community feel like home:
Mellissa ā A true powerhouse of professionalism and heart. Her attention to detail, follow-through, and genuine care for residents never goes unnoticed. She treats each interaction as personal and ensures your voice is heard and respected.
Shannon ā Always radiating positivity and efficiency, Shannon is one of those people who makes you feel welcome from day one. She doesnāt just ādo her jobāāshe builds trust, one resident at a time. Her calm demeanor and proactive communication make a world of difference.
Saundra ā If patience, grace, and excellence had a face, it would be Saundra. She always meets you with a listening ear, a helpful mindset, and a warm presence. She resolves concerns with ease and makes it clear your comfort is her priority.
Christine & HuKo ā This dynamic duo is unmatched. Whether itās support with packages, maintenance scheduling, or just checking in with a friendly smile, they consistently go the extra mile. Their energy is contagious, and their professionalism is top-tier.
Geoff & John (Maintenance Team) ā These two are the heartbeat of daily comfort. Quick to respond, highly skilled, and incredibly respectful of your space. Theyāve saved the day more than once, and they do it with kindness and expertise thatās hard to come by.
Belonda & Joseph ā Two of the kindest, most solution-oriented people youāll ever meet. Whether itās a maintenance follow-up or a question about the community, they approach everything with diligence and courtesy. You can always count on them to come through with answers and action.
Mark & Theresita ā The pillars of this amazing team. Markās leadership is evident in the way this property runsāefficiently, professionally, and always with a focus on resident satisfaction. And Theresita brings a special blend of compassion and precision to her work that elevates the entire experience of living here.
In a world where apartment living can often feel transactional, Avalon Alderwood delivers something rare: true community, built on trust, professionalism, and care. I feel safe here. I feel heard. And I feel valued. Thatās not something you can find everywhere.
Thank you to the entire Avalon Alderwood team. Youāve created a space that feels like homeāand Iām truly grateful.
All...
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