John Smeal & Co. Jewelers — Attraction in Macon

Happened to go to the now failing mall that this company uses TWO suites in. Went looking for a cross necklace and couldn't help but notice the overwhelming starring from the management upstairs. Had some chitchat with the girls downstairs (who also seem to be different every time i show up) and they said they watch every employee like a hawk and don't let them take lunch breaks or use the restroom. I knew the state of decay of that mall was bad but i didn't think the companies reserving two suites would stoop so low. However, I would expect nothing less since foot traffic in that mall is nothing but government facility and people taking leisure in the mall. If you want to make money, maybe don't put two separate stores in the same decaying mall with little to no real customers. Would also like the see some testing done on their high class stones as some of what I saw in the poorly displayed cases did not look too appealing.

Edit: They are also hiding the real reason of termination behind the casual card small businesses love to use so they don't get sued into oblivion, the "lack of performance" card. Wrongful termination exists in a "Fire at will" state and discrimination of any employee is illegal on a federal level. All my previous statements remain the same besides the employee durations. I will however add that employees are encouraged not to take their breaks or not use...

I’ll never again shop at this company it’s below one star I went to purchase a 2 ct ring for 6 thousand dollars I paid half of my price for my ring due to my bank having to approve the purchase I went back yall less than 24 hours to cancel my order they charged me almost 300 dollars for cancellation which is very outrageous I told them that I purchased a 3 ct at Kay jewelry for 3000 an they first told me that I wasn’t going to be able to cancel it then came out again and said they will charge me 300 for a cancel fee which is outrageous they jewelry is over priced an it’s a family owned business I wasn’t treated with respect an to be honest this company is all about taking people money for overpriced jewelry trust Kay jewelry have better deals an nicer jewelry an better customer care I most definitely would have showed the company love if that’s what they showed me! I hate I ever walked in the store I basically got Charged for walking...

first and foremost they don't deserve the one star Google made me give them! When my now husband went to pick up my ring they gave him the incorrect ring metal, the ring I chose was supposed to be white gold, but they gave him a gold ring. when we went to let them know about the mistake they made the manager on duty told us it was our mistake even though we had proof of what we ordered. After I had to go back and forth with the lady; she then gave us the correct ring or what we thought was the correct ring. after having the ring for about 3 months my ring BROKE! We took it bac to see what could be done about the situation and the only option we had was to let them send it off to remount it. Now here we are a year and some change later with the same ring broken all...