THEY SWITCHED OUR DIAMONDS!!!
My mom brought a 3 ct diamond tennis bracelet with 44 -7.5 point diamonds here to have it made into 3 diamond bangles. She paid them about $2100 in addition to giving them the gold in the old bracelet and had wanted the diamonds from the tennis bracelet set in the bangles.
The bangles they ended up giving us were set with 4 point diamonds! When my mom mentioned this to them they said she had only given them a 2 ct bracelet. She went back to show them the receipt and they still denied it and asked for pics of the bracelet.
They said they hadn't melted down her old bracelet setting yet and it was in the Santa Monica store so I went there to see it. What I found was a bracelet just like my mom's in the window for sale. Don't get me wrong its a common S link tennis bracelet, but who sells those now anyways. When I went outside to call my mom and came back in they had hidden the bracelet. Now if it wasn't her bracelet, why would they have hidden it?
I waited for over two hours at the store waiting to be shown the setting. Finally the owner's wife came in, hid behind a door and brought out a 3 ct S-Link setting. When I asked to see a 4 pt diamond in the setting, they asked me to leave. I even offered to let them clip one of the diamonds out of the bangle they made me to see if it fit in the old setting. Alas, no, they showed me the door.
Not to mention I had the bangles appraised at an outside jeweler and they appraised for only $700 each.
Don't shop here!! Go to a reputable...
Read moreDo NOT buy from Pasha unless you’re a multimillionaire with money to waste or you have a jeweler with you to verify quality/price. I purchased a tennis bracelet that broke each time my wife put it on. When I returned with my concerns, they told me I needed to pay more for a bigger clamp. I believed them so I spent more money for a “bigger” clamp which came with bigger diamonds. Unfortunately, we had the same problem with the new bracelet. I just tried to return the bracelet and they informed me that they don’t take returns (which I was told for the first time). I even offered to pay for the nice old man jeweler that allegedly made the new bracelet. They said my wife should just keep it on all the time and that her taking it off was the problem. They made me feel like a king when I was buying and the complete opposite when I wasn’t happy with the quality. I assumed I’d get the best shopping where the millionaires shop - I will never make that mistake again. I’ve never contacted my credit card company for a chargeback - since they wouldn’t take the return I...
Read moreWhat a wonderful surprise! We have been window shopped here for a long time now. On a Saturday, my partner grabbed my arm and pulled me inside the store. I needed to get my ring resized, repaired, and cleaned. Pasha did all three services for a very reasonable price. We came back less than a week later to pick up my sparkling, resized ring. Absolutely perfect! We really received such wonderful service from Ashley. Of course, two more rings caught our eyes. It's a huge relief, not feeling pressured. I decided right at that moment to buy my partner a white gold band. I was super excited to get that band to wear while at work. We put a deposit down and made plans to pick it up later. I was really impressed with the whole experience. My partner turned around while we were on Manhattan Beach pier. We headed back and purchased a beautiful band that really accented my freshly repair diamond ring. We walked out of Pasha with two additional rings just waiting to be picked up soon. Ashley showed us so much care, courtesy, and respect with a super chill vibe. See...
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