I'm no expert with computer repair, but I am far and away from a novice, having built 3 of my own rigs in the last 15 years.

That said, I paid a premium to save myself the time and hassle to rebuild my last computer. The returned product had the CPU fan plugged into the wrong power port which produced a boot up error from the get go.

Then, to make matters worse after having to repair that myself, two of the hard drives weren't even plugged into the motherboard. I called and was told i...

Starts with honest phone advice then almost immediate service if needed. I have always been surprised by how fast it is completed and done right the first time. I love the fact that I talk right to the person who will be doing the work and not some geek who may or may not transfer the info properly causing another repair (at my expense but mostly my inconvenience). Pricing is consistent and fair, but what blew me away was the follow up call to make sure I was satisfied. What more could I...

I had heard about Bits & Bytes for a few years and thought I'd get an opinion about my old computer. Matt was very helpful and advised that no matter where I got my computer restored that I should consider upgrading to Windows 11 because of updating issues. He didn't want me to throw money at it and have it loose it's functionality. So I ended up just getting a new unit and I couldn't be more satisfied. He listens really well to any issues you may have and clearly explains solutions. I...