The Sweet Lair LLC — Restaurant in Menasha

We love The Sweet Lair for so many reasons. I’m not sure where to even start so I’ll just list some of our favorite things.

For food- We love: the smoothie bowl, boba smoothies, the coffee flights, the lattes, the ice cream flights, macarons, (did I mention the ice cream flights? 🤣), the homemade bagels, all the paninis and the build your own cupcakes! They also make all our birthday cakes and have been for years, even before the cafe opened.

The atmosphere- Really nice and cozy. Big tables and small tables. There’s a larger gaming area with a door for a bigger group seeking a little more privacy. My favorite is a cute semi-private area for a date night. So many boardgames! My husband and I reserved the date spot for our anniversary last year and spent the afternoon enjoying each other’s company playing some great games we hadn’t tried before and indulging with tasty drinks and treats.

The people- Always friendly staff. Very transparent with their business and eager to correct any potential wrongs as they are a newer cafe and training staff.

The cost- IMO the menu is about average cost compared to other coffee shops...

Always a favorite for me and my wife. Staff go above and beyond. I don’t understand some reviews complain about the lack of customers, in the morning, on a weekday. Chances are those people are probably working. I’ve also read/heard complaints about food portions and prices for this place. This sort of thing is happening everywhere! If you’re going to add this sort of negativity to a small, local business, you should also review and add the exact same thing to every other place that sells food stuffs. The food is very good, the atmosphere is very comfortable if this is your sort of thing. I’d recommend coming here at all times of the day to get a proper sense of what The Sweet Lair gives to the community. I’ll spend a little more to help support a place that does things right! Board game leagues, city-wide events, catering, board games, the possibilities are endless. Give this place a try. ...

Overall, a decent experience but not five star. I ordered the chocolate cupcake with buttercream icing. The buttercream icing is 10 out of 10. However, the cupcake ruined it. I knew as soon as I put my fork through it that it was old / dry. Either they need to tweak the recipe to make it more moist, or they need to work on not having cupcakes sit in the case for very long. I also ordered the peach smoothie, however, it was not blended appropriately. There was still ice chunks throughout. If the cupcake would have been moist and decadent and the peach smoothie would have been blended well, I would have had a much better experience. The atmosphere is great. The staff were friendly. Hoping they can tweak minor changes. I thought about saying something to the staff about the dry cupcake, but I let it go that day. I feel like I wasted money on something that I didn't...