Emprize Brew Mill — Restaurant in Menasha

I don't even know where to start. The food is good, but not great, and extremely overpriced for what you get. Honestly, I thought the prices were ridiculous. Cheapest burger on the menu is $10 and all you get with it is lettuce, tomato, onion, and soggy over salted french fries. You can add cheese to that burger for $1 more though. Most expensive burger is $15. I don't think any burger is worth $15. Their pizzas are also outrageously over priced. Cheapest pizza is $12 for 7". Their most expensive pizza is $19 for 10". All their pizzas lack any substantial toppings and the crust is par cooked and frozen. And don't even waste your time on their appetizers. This place is clearly not in the business of giving you your money's worth, but rather in the business of taking as much of your money as they can while giving you as little as possible.

Now lets talk about their supposed award winning craft beers. I wasn't able to find any info in regards to them receiving awards for their beer, so how is it award winning. Don't claim award winning if you have never actually received any awards. Doing so is dishonest and misleading. I thought the beer was horrible and had a strong sour taste. I know good craft beer and this place doesn't have anything close.

I think the thing that bothered me the most was the owner. He seemed very narcissistic to me. He definitely had a very over inflated sense of his personal importance and the quality of his business, and he did very little to assist in the operations of service. I would think that during this time an owner should take on more responsibility for their business than anyone else. In what little conversation I had with him I could tell that he was not a genuine person by any standard, but rather very fake and overinflated. I most definitely did not care for him at all.

With our food and beers, our bill came out to over $100. What we received was simply not worth that price. Both my wife and I left very dissatisfied in our overall experience and we will not...

We purchased a $50.00 gift certificate from a radio station before Covid-19 shut down. Unfortunately we were unaware of the expiration date, which was during the Covid-19 shut down. I emailed 4 times to find out if they would honor the $50.00 gift certificate due to unforeseen circumstances. I received no read receipt or an email response, so we stopped in on 08/29/2020. When asked if they would honor the gift certificate they said no due to something about the radio station. I was shocked they wouldn't honor the gift certificate at all, not even half of it (which we would have been a little happier). Very disappointing. The beers we had were good. I ordered a chicken, bacon and ranch wrap. On their menu it shows lettuce , bacon, chicken and ranch. When I received the wrap it had tomatoes on it. So I ended up picking out the tomatoes, thinking I made a mistake in reading the menu. But looking on the online menu it wasn't my mistake. Wrap was still very good but didn't like having to pick out the tomatoes. The staff was extremely friendly and informative of the business. Very clean and neat looking place.

Update: They just replied to my email right after I left this review. They are having us contact Cumulus to see if they will do an exchange on the certificate. Update 2: Neither Emprize Brew Mill or the Radio Station is willing to do anything. They noted due to they were open during the whole shutdown they won't offer anything. What they don't understand not everyone felt comfortable grabbing food for takeout or delivery. This Pandemic is real and very serious and they are not willing to work with us. Very disappointing on...

Although my food and my drinks were all very good, that's as far as the "good" part of the experience went.

I was alone, so I chose to sit at the bar. The stools at the bar are too low for the height of the bar. You also can't get very close to the bar, making it more difficult to eat than if I had been at a table. The combination of the stool and the bar left with two options of how to sit: manspreading or sitting "sidesaddle" on my stool. I was incredibly uncomfortable the entire time.

The service was also lacking. The bartender took my order right away, and then she seemed to vanish. The kitchen staff brought my food and I had to grab silverware and a napkin from a nearby table. By the time I was halfway through my food and my drink was long gone, the bartender came back. She then asked if I wanted another drink. She was fairly attentive for the last few minutes I was there.

I also had unassuming sat next to someone I assume works there but was having dinner/beers. They were also talking loudly on their cell phone the entire time.

Overall I was not impressed. I have been here or ordered food here 3 times in the last year. The food has always been good, but the service has always disappointed me. I will...