Recently, a client of our company inquired as to our ability to set up a joint company training session on very short notice. I contacted Digital One at noon on Friday with the request to find out if was possible to have them supply 17 laptops, download the necessary training software, package up the labptops, and guarantee an out of state delivery to our branch office for the training session to be held the following Tuesday. To complicate matters the training software would only run on the older Mircosoft XP operating system. Also the shipment in order to be meet the required delivery date required that it had to be taken to our local FEDX distribution center for processing. Both of our companies benefited from the training session and the professional support Digital One was able to provide to make it all possible. Digital One's short notice response was amazing and as always they managed the costs competitively for the services they were...
Read moreAmazing Service; Caring, Competent Knowledgeable Staff. I film high school sports and needed a replacement laptop for about two weeks. I live in South Central PA and called a few places on the East Coast! Not only did Bob from Digital One Computer Solutions (DOCS) respond, but his company out did themselves. After speaking with Bob regarding my needs and the specs of the laptop, the very next day the laptop was delivered to my door. Cost was very reasonable, with the packaging and return instructions extremely easy. DOCS is my number one place for rentals and I dare anyone to give them the opportunity to serve your needs. You will be...
Read moreDigital One, Spinach Dr., Mentor Ohio service is the best. They are responsive, call back, after hours they actually answer the phone, service for personal computers is completed as quickly as possible and usually they have the unit available the same day. On a scale of 1 to 10 (one is terrible and 10 is the BEST) - DIGITAL ONE, MENTOR OHIO IS A "10" (THE BEST). Their service, communication, follow up and how they educate the not so technical customer is awesome. Thank you for your service. Everyone is professional and customer...
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