Natural Soap Lab — Local services in Mentor

Came on here three years ago and wrote a wonderful review of a woman that prayed with me when I lost my son Carson as an infant in 2019. Have been going there for three years because it was a place where I could support a woman, local business, and another person I thought was a Christian. Instead, today was sad/terrible and meet with angry & judgement. I came to get my daughter's skin routine products and was meet with a nasty stare when I walked in & I was confused because I have never been met with this kind of demeanor. I thought maybe she is having an off day. I bought my neighbor & friend & boasted to her of all the wonderful things about this place. And the owner did not approach us as she normally did. When I got to the counter, I had made mention on needing a soap box for my daughter for camp & she asked me what kind of camp. I told her a Christian camp. She looked my 14-year-old daughter up & down & told me that woman of Christ don't dress like that. Then to try and move on told her politely I didn't care for my daughter's bralette either, but my intention was to continue my conversation later with my daughter & I when we got home. But she told me how I was a terrible mother & prostituted my daughter out by letting men look at her like that. That she had been rapped & don't I know there are girls missing in Cleveland. Plus so much more. All in front of my child. I did not interact I left and went to the car after I got my "Christian Warrior" tongue lashing. Then my daughter came back out to the jeep where she told me she needed her products so I decided I will be the bigger person. As I walk back in and grab the products off the counter, she said "I can put the products back myself". I told her "No need, I want to purchase them". She looked shocked. Because what she did not know is I am the REAL "Warrior of Christ". I don't lay judgement on people & I accept people's short cummings & know that maybe her intentions were in the right place, but she did something terrible that day. Maybe I came there for her to pray over me. She tore down a mother who tries her hardest to be the best I can be every day. And I love everyone the way JESUS would love...without judgement & with love & kindness. Sorry to the woman who thought she was doing God's work & you might most days but today her anger made her look like she was tearing down an innocent woman & child & that is the...

My son and I decided to go shopping yesterday together. That does not happened often. He's 22 lol. We had been out shopping all day and decided to stop at TJ Max before we left town. We drove around looking for a parking spot, the only one open in the whole parking lot was directly in front of this shop. I was not going to go in but something pulled me in that store. When we got out of the car we noticed this store and their sign out front. My son has a huge complex about his forehead when it breaks out. He noticed a sign about Acne. I was greeted by a woman, I am not sure if she was the owner or just an employee but let me tell you about her. (I am so sorry I did not get her name) she had a pep talk with my son about his hard time right now and trying to find a new job. She did most of her talking to him but she looked at me, then looked at him and she said, this must be your mom, and I have a strong feeling she's a good mom. We both smiled and agreed. She continued to tell my son about their products, what works best but still making small talk about his future. She handed me a box with affirmations in them, asked me to pick one. I moved them around and pulled one from the bottom. She handed us bracelet's that said NEVER QUIT , NEVER GIVE UP (she has know idea what those words would mean to my son and myself at that very moment) She opened a drawer with tons of wall decals, she moved the decals around and found some butterflies and handed them to me (she had know idea the significant of butterflies to my family and I ) She then handed me a mini tube with water that had 2 flowers in it, on that it also read NEVER QUIT, NEVER GIVE UP. We paid for our stuff and went to TJ Max. When I got in the car, I opened my affirmation... it read... Stay calm, stay focused, this too shall pass. I WAS MEANT TO GO THERE AND I WAS MEANT TO MEET HER. It was a beautiful experience. One I thought about all night. This was an experience I will never forget. It's not always about the transactions, its about the...

My experience at this establishment was terrible. I came in with a friend and as I browsed around the store, the owner Sharon judged me merely by the workout apparel I was wearing (as i had just left the gym and stopped in before going home), she told me I was not a child of God because I wore workout pants. Harassed me all the way to the parking lot and used very vulgar language towards me. As a Christian woman, I first and foremost want to say that I forgive this hateful act that was shown towards me and that had I not been a Christian, this behavior would not have led me to Christ and that having a platform such as a non profit store, where so many people frequent throughout the day, you have to give an account to God as to how you treat people saved or unsaved. As a business owner, this behavior should never be displayed on any platform. Period.

Disappointment is an understatement.

I would NOT recommend Natural Soap Lab to my friends and family.

Reply: Again I said what I said. Yes, I did read your other 1 star reviews and I can see that over the span of 4 years this is how you choose to run your business as those reviews were very similar to my own experience in your shop. Chasing and harassing customers in your store about wearing workout attire is absurd. No other business, or your competitors are behaving in this rude and disrespectful manner towards customers. Be careful how you are handling your customers. Where I fellowship is my choice. I was at your store to buy soap etc, the disrespectful you showed was unwarranted. This is the message you should to take from this review of your public platform. Walk in Love. That wasn't from God's love. Im free from condemnation. I'm not going to hell for wearing workout attire, shorts or skirts. If an individual has a lust problem because of something I wear, then that is their issue not mine. No weapon formed against me will ever proser. And every tongue that rise against me in JUDGEMENT I shall condemn!...