Ever since I visited the located in Missouri City on my recent trip to Houston the staff has been nothing short of exceptional. They made both me and my wife feel welcomed as family and went out of their way to get a book that was typically easy to find and I had it in my possession before we came back to Springfield. Now that I am a permanent resident of Texas I refuse to patronize or entertain any other comic shop in this state!!!! They have the best customer service and their ability to locate back issues are unmatched. Everytime I entered this location I feel welcomed and appreciated by them they greet everyone at the door and have no problem chopping up with you about whatâs good to read and where to start if your on the ropes about a certain title. The store is by far the cleanest comic shop that I have ever been and coming from New York that is a true blessing to behold. There is nothing that the staff wonât do to make you feel like you are on their team whether itâs holding a few issues you picked out in your bin for a later date or helping you locate some from another store. Hands down if you are a true comic head and want to be treated like a superhero everyday then walk into the location in Missouri City!!! You will never be disappointedâŠ.please keep up the good work ladies and gents you guys truly make a childhood hobby worth more than any book or figure could ever beâŠ.You canât grade or scale excellent customer service like this you can only appreciate it and look forward to your...
   Read moreâThe Real Superheroes of Sugar Landâ
Bedrock City Comics in Sugar Land isnât just a comic book storeâitâs a sanctuary for fans, collectors, and anyone who wants to feel genuinely welcome. As someone who knows a lot about comics but tends to carry a bit of internal anxiety, Iâve had my share of bad experiences at other shops. (Yes, there are stores out there where âgatekeepingâ feels like the house special.) But at Bedrock City Comics Sugar Land, that couldnât be further from the truth.
The real heroes here are the staff: Austin, Nick, and Sean. Theyâre not just kind; theyâre diligent, hardworking, and, most importantly, real human beings who make you feel seen and appreciated. Whether Iâm hunting for a rare gem, needing a recommendation, or just chatting about the latest Marvel or DC chaos, they treat me with respect and enthusiasm. No judgment, no egoâjust a genuine love for comics and the people who love them.
Their service is so good that even if I didnât live in Sugar Land, Iâd still drive here just to shop. That says a lot because Houston traffic is no joke. But these guys make it worth it. Theyâre like the Avengers of customer serviceâeach one with their own specialty but united by their mission to make your experience incredible.
If youâre tired of feeling like the awkward sidekick in your comic book story, come here. These folks will treat you like the hero you are. Bedrock City Comics Sugar Land.
In the end all I can say is thanks and see you guys Wednesday for NEW...
   Read moreUpdate: 2/8/22:After the owner replied to my original review, I reached out to the store and spoke with Mike about what happened. He was very helpful and all the while making sure he had my contact info while they check into it. Not long after ,they reached out and had a Ranga shipped out to my location immediately. They definitely took the time to pack it carefully, all of this done within a span of less than 2wks! Thank you again Bedrockcity for GREAT CUSTOMER SERVICE and for reaching out! Changing that 3 star to 5
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CHECK YOUR BOXES. Sad to say i bought a Ranga figure from "Reincarnated as Slime" anime and when i finally opened it up at home it was empty. I bought an EMPTY BOX for $25. I don't have the receipt anymore so i can't return it and I live 3hrs away. Other than that, the store, the staff and all the figures were awesome! IGreat inventory and ya'll definitely need to check out the names on those figures on...
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