Mo City Crawfish — Restaurant in Missouri City

These days, we trust businesses to do the right thing by, be honest, and give great customer service. Mo Ciry Crawfish has failed on all 3 levels.

First, a little positive; the crawfish were good. Good flavor and decent spice level although I probably could have handled the spiciest they offer which was one more step up. Customer service wasn't great or fast, but I'm fairly understanding about this especially since I decided to come in as late as 8:00pm. The place was nearly packed (it's small Inside) but there was one woman running the orders.

I ordered shrimp egg rolls ahead of my crawfish. I took one bite into them and had to spit it out. They were filled with some kind of pasty cream cheese. I've never heard of that in an egg roll, but if that's how they prepare it, no problem. I personally can't eat cheese because I'm allergic. I kindly requested to send them back and was met with something I've never ever heard in a restaurant before: "I can't take those off". IF the menu included the ingredients, I could understand, but it did not. So now I'm stuck with $7 egg rolls I had not even taken one full bite from.

I kindly asked to speak to the manager or owner. Of course the response I got was "not here". (My suspicion is that the lady running the orders was actually the manager or owner).

I took a pictures of the food, kept it, and decided to call a few days later. The same lady answered the phone and told me (get this): we don't have a manager and the owner is not here. IKYFL!

$7 wasted for me, but much more a loss from them as I would have gladly been a returning customer if not for their bad decision making and unnecessary attempt to...

Im giving 4 stars due to inconsistency. I drove from Cypress to visit Mo City Crawfish on a Wednesday. The service was amazing, food was delicious!!! I ordered the 5pd crawfish special in the flavor House Special.

It was so good to me that I decided to take my daughter for her birthday which was a Sunday evening. Let me say my experience was the complete opposite. The customer service was so bad, I didn’t like the way they made me feel. The lady (sorry didn’t get her name) asked us if we were ready to order without even giving us a menu. I can see that she was overwhelmed so I was very understanding and not rude. She then gives us menus but kind of rushes us to order. (Strike #2) being that I was there Wednesday I just ordered what I had, plus add ons. She didn’t put the order in her tablet as before nor did she repeat it for confirmation. Then the order comes out wrong, I notify the guy of what was wrong with order. He then comes back and said “ I spoke with her and she said she repeated the order” . It made me feel like he was calling me a liar but he corrected the order so no big deal. The crawfish was dirty and the half of the potatoes were hard But whatever I’ll be the bigger person! They never checked on us to see if we needed anything after this. I sat patiently for the lady to close us out. When she finally came over, the energy was hostile.

I personally will not discredit them altogether because my experience on Wednesday was amazing and the food was bomb. I think they have to figure out how to maneuver those busy hours. Would try again if I am...

Food was fine, but the service was horrible! The worst dining experience I’ve ever had! First, we asked the lady if we can change to the booster seat next to us as we really didn’t like our table at the door and she straight up to us saying that she didn’t have time to clean the table. Ok fine! Then the table next to us got their food first even we ordered before them. And guess what? We waited for almost 30 minutes to get our food and she ordered the wrong flavor! She kept arguing with us that we changed the order and we were the one who ordered the wrong flavor. Hello, how did I not know what I wanted?! Then she took the crawfish back and brought them back like 5 minutes. Instead of making us the new order, I can tell they simply dumped out the previous sauce and mixed the sauce I originally ordered. So my crawfish was mixed with 2 sauces. Well, I can understand the crawfish might take longer when there were crowded, but I don’t understand why a pho could take almost 30 minutes as well! When we asked her if she could give us the pho first as my 6 years old was really hungry and she just walked away while I was still talking! Never had such a horrible dining experience in my life and this is the first restaurant I didn’t tip! Thank you for ruining my...