Furniture City Modesto
Furniture City Modesto things to do, attractions, restaurants, events info and trip planning
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furniturecity_modestofurniturecity_modesto
1K15
I am incredibly disappointed with my experience at Furniture City. I purchased a new king bed on November 21, expecting a smooth and professional process. Unfortunately, the experience has been anything but that. When the bed was delivered on December 9, it turned out to be the wrong size—a floor model California king instead of the new king bed I ordered. This mistake rendered the bed unusable with the new mattress I purchased. Despite promises from Furniture City to replace the bed, the delivery has been repeatedly delayed. I was told the replacement would arrive by December 23 and that delivery would be expedited. As of today, I still have not received the correct bed, nor have I received any updates on its status. This situation has caused significant inconvenience for my family. With a 4-month-old baby, I have been forced to sleep on the floor while the incorrect floor model takes up space in my home. The lack of communication and accountability from the company has only added to the frustration. I expected better service and professionalism from Furniture City. Their repeated mistakes and failure to resolve this issue in a timely manner are unacceptable. At this point, I believe some form of compensation for the hardship is warranted. If you are considering purchasing from Furniture City, I strongly urge you to think twice. My experience has been nothing short of a nightmare.
Michelle RenteriaMichelle Renteria
00
Be cautious when dealing with this company. I spent $11K on a sofa set with six recliners, and the experience has been nothing but frustrating. During delivery, they forgot to bring the cables for the recliners. The delivery person assured me the office would ship them, but after several calls, I only received one cable for a single recliner. I repeatedly asked for the remaining cables, and they initially promised to ship them soon. After traveling overseas for a month, I returned to find no cables in my mailbox. When I followed up, the story changed. They informed me that I needed to pay extra for the cables and even referred me to another website to purchase them myself. Despite spending $11K, they claimed I bought the furniture “as is” and refused to provide the remaining cables. When I asked them how it was possible to sell furniture with phone chargers and recliners without the necessary cables, they simply said, “It’s our policy, and we can’t change it.” This left me with non-functioning recliners due to the lack of cables. The inconsistency, lack of accountability, and poor customer service are unacceptable. I strongly recommend avoiding this store. They manipulate customers and fail to deliver on their promises. Save your time and money—look elsewhere.
Abdul Ahmad BarakzaiAbdul Ahmad Barakzai
00
I had been looking at Firniture City's Instagram page for some time. I was in need of a sofe for my kids' movie room and knew that I wanted to make a purchase from Furniture City. When I walked in, I was in awe. Everything was beautiful. I visited every floor (3 stories), and Sales Associate, Edwin, helped us. He had excellent customer service skills. He wasn't pushy, and he listened to what my needs were and delivered. I purchased a sofa with that was supposed to be more of a navy blue, but after ordering it the color was not available. Edwin called me and sent me another color choice. He actually stayed in communication with me and answered all of my questions up until the sofa arrived. When the sofa did arrive at the warehouse, I initially thought it was too blue. But it's for my kids, and they loved it. So I'm happy. If ever you're in the area and stop by Furniture City, ask for Edwin, he's the best!
Seandre KingSeandre King
00
If I could get zero stars, I would, there was damage in the bed set I had ordered. Upon trying to contact one of the workers, they do not answer their phones at all. Once they finally did, they said they would get back to me to address the damage, they never did. Crooks and very overpriced items. Do not buy Ashley is better. anything else is better overall with better customer service. They may have Ashley furniture, but buy from Ashley itself if you want the decency of a phone call being answered. They followed up with some nonsense of having filed the claim…but NOT following up at all after to try and protect their reviews. Check Yelp. Google reviews seem to be higher for some reason but should be not. At the end, I will try and contact to make things better. If things will resolve will be on their end…starting with if they happen to answer a phone call :D
Maya TureezMaya Tureez
00
Nearby Attractions Of Furniture City Modesto
Macy's
Apple Vintage Faire
La-Z-Boy Home Furnishings & Décor
Bob's Discount Furniture and Mattress Store
VALLIANI JEWELERS
Rogers Jewelry Co.
Ulta Beauty
PLAY Modesto
Ciccarelli Jewelers
The Furniture Market

Macy's
4.2
(1.3K)Click for details

Apple Vintage Faire
3.6
(521)Click for details

La-Z-Boy Home Furnishings & Décor
4.8
(408)Click for details

Bob's Discount Furniture and Mattress Store
4.8
(363)Click for details
Nearby Restaurants Of Furniture City Modesto
Culichi Town
London Fish & Chips
Velvet Grill & Creamery Restaurant
Texas Roadhouse
Dave & Buster's Modesto
Mei Wei Chinese Restaurant
Sizzler
Mimi's Cafe
BJ's Restaurant & Brewhouse
Red Lobster

Culichi Town
4.5
(1.8K)$$
Click for details

London Fish & Chips
4.5
(480)Click for details

Velvet Grill & Creamery Restaurant
4.5
(425)Click for details

Texas Roadhouse
4.5
(2.6K)$$
Click for details
Basic Info
Address
3401 Dale Rd Suite 200, Modesto, CA 95356
Map
Phone
(209) 497-5600
Call
Website
furniturecity.com
Visit
Reviews
Overview
4.5
(906 reviews)
Ratings & Description
attractions: Macy's, Apple Vintage Faire, La-Z-Boy Home Furnishings & Décor, Bob's Discount Furniture and Mattress Store, VALLIANI JEWELERS, Rogers Jewelry Co., Ulta Beauty, PLAY Modesto, Ciccarelli Jewelers, The Furniture Market, restaurants: Culichi Town, London Fish & Chips, Velvet Grill & Creamery Restaurant, Texas Roadhouse, Dave & Buster's Modesto, Mei Wei Chinese Restaurant, Sizzler, Mimi's Cafe, BJ's Restaurant & Brewhouse, Red Lobster

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