Redner's Warehouse Markets — Attraction in Montgomery Township

Had a scary moment was racially profiled by 3 Redners white male employees. Omg every isle I walked in they were there never saying anything, making me extremely uncomfortable. It's year 2022 I'm just shocked that this behavior is still going on. I had just got off a 12 hour shift from my Postal job and was wearing my uniform. Redners is not my usual grocery store, but I pass it on the way home from work. When you walk in your hit with a loud blast of constant country music. There were white female employees, none acknowledged me, just gave me crazy stares. It kind of gave me a 1950's Jim Crow vibe. I felt extremely uncomfortable and unsafe in this store. When I got home I told my son about my scary experience, My son preceded to tell me about an incident he experienced when checking out at this Redners in the self checkout register. A female walked over and opened his bags, peeked inside and walked away without saying anything. My son was in shocked that someone would do that. She never provided my son an explanation or apology. My son advised me that incident left him disturbed and he never went back to this store. He didn't want to upset me so he never told me until now.

This behavior racially profiling black customers without any explanation is disgusting and disturbing. I advise anyone black or brown especially a female to not shop at Redners. If you do go you may want to make sure you have someone with you. I was really scared shopping alone at night with 3 white males following me.

Update Called the corporate office and they said nothing. Told me sorry it happened and that was it. So they will never...

Each department in this store has some rather serious flaws.

Produce department had molded food on the shelves, fruits that were squishy and unappealing.

Deli department could use an overall attitude adjustment. Multiple staff act offended if you want more than 1lb of meat cut at a time. The manager has poor customer service skills and refused to correct what would have been an easy mistake to fix but instead decided to create a scene instead.

Dairy department either has an ordering issue, or a vendor issue since they can't seem to stay stocked regardless of which day of the week I visit.

Grocery staff cannot be bothered to actually check when a customer asks about a specific product, they will say what aisle but will not verify, and if the customer says they already looked then their reply is "it must be out of stock" instead of checking.

Bakery department actually does well their customer service and communication skills are both considerate and agreeable.

Front end also does well, communication and effectiveness are on par setting a positive standard. This of course varies on who's...

Poor customer service at meat department! Went there today to get some fresh cold cuts. Store was not very busy and when I went to the meat area their was one other person being waited on. I began looking at my choices and the woman employee behind the counter began asking who had number 33, then 34 and so on. After no one said anything she looked at me and said does anyone have a number? After saying that I hadn't gotten a number yet she rudely looked at the one other person being waited on and myself and rudely said next time you all need to get numbers if you want to be waited on. I looked at her and said there is only 2 of us here and she is already being waited on. She made an offhand comment that we needed numbers again. I looked at her and said never mind I'll just skip buying anything. She then said I'm putting any gloves on to help you! I replied, once you earn some customer service skills maybe I'll be back. Hard for me to believe the lack of customer service at this store. Save your money and go to another store where they appreciate people who spend their...