Cartons & Crates

Before shipment occured, I called into them twice (spoke to a lady - won't name her) and we jointly "ballparked" shipping a case of wine at $100.00 with some insurance on a bottle or 2. I bought just over 30 bottles, approx 16 were bourbon bottles, so I expected some more work for them. I checked the box for 3 day shipping, assuming it could cost me $5-600 (sounds pretty fair to me). They charged my card $999 but the worst part is not one person in that building thought they should...

One would think that a packing and shipping company would know that it’s not a good idea to ship a TV with styrofoam peanuts as the main source of cushioning and protection but apparently this company does not know that. I received an irreparably damaged TV due to unprotected corners being bent and split open. There was no added support to the corners, only the bubble wrap I delivered it in, some added foam sheets and peanuts that had drastically shifted during shipping, to the point where...

I loved Carton & Crates and I recommended it to anyone looking to ship wine or art - they were a fantastic resource and have all of the packing materials. I was beyond disappointed when I stopped in last week to ship 6 bottles of wine in a wooden display box from Napa to Indiana and was change $367. When I called and sent several emails to inquire about the costs I received no reply. I'm in the industry and understand the additional cost to ship to Indiana (special license required),...