Woodhouse Spa - Naples — Attraction in Naples

can’t believe I am writing this review bit after years of going to the Woodhouse Day spa I do not believe I will be returning again. I went in for a facial last week as I’ve done many times before, and the entire experience is nothing like I’ve experienced in the past. In previous visits, whether I go for just a facial, a massage or a whole package I have always been greeted by a happy and courteous woman who takes me to the locker rooms, explains everything to me, gives me a comfortable robe and slippers and leads me to a quiet room where I can make myself tea or they will make it for me, I can relax and just enjoy the quiet sound of water falling. But on this day, when I went into the locker room, after I had been greeted, I couldn’t help but notice that I was sweating something awful like they didn’t have air conditioning, or someone had left the sauna door open. I ignored it and got dressed in my room, and one across the hall to the quiet room- at least it’s supposed to be the quiet room. Three women there who were together, apparently didn’t know what the word’s quiet room meant and we’re talking very loudly- not even in a whisper, not in a quiet manner, but we were very loudly discussing surgeries in their lives, with no regard to anyone else in the room. Staff came in and out of the room to take people for their appointments or to get a cup of tea and no one said anything to these women about leaving the room or being quiet so it was impossible to relax. When I was called for my facial, I had booked an hour facial with my usual woman. I’m not sure what happened this time, but it is the worst facial I’ve ever had in my life. My Skin has been breaking out ever since, it was extremely oily when I left, and I had requested that she do extractions which she did not- she said if we had time that she would, but then just did not and when I left the room, I realize that she ended my session 15 minutes early. Usually during my facials, they massage my scalp or my arms or hands and this time nothing was done. When I went to go check out, the girl at the desk was a different girl than the one who greeted me, and she did not seem pleasant or happy as they usually do and I was not asked how my service was, as I am, asked every single time that I go- of course, the one day I had a complaint no one cared to ask for it. I am very disappointed in the service I received- especially when you pay over $200 for a facial and there are much cheaper options all around Naples but I choose to go here exclusively, because I have always had a good experience in the past. I’m not sure if it is new management, a bad day, or what is going on at the spa, but it is not the same as...

I went there yesterday for a party of three. Nice place , clean and very friendly. Massages were awesome. I had Brian. He took great care of me. My friend had Amanda. She enjoyed as well. One thing….. I brought fruit . Smart water and cup cakes for my private room. I was told I could use private room for as long as I liked because it was available after my massage. Then later was told we had for only the 20 min prior to our masssge because it was booked. So trusting everything would be fine , we were told to leave everything in room and they would remove it and pack it up. Well I was missing my smart waters as well as my cupcakes were overturned and ruined them all smashing one inside of box. Lastly , my Pink enveloped birthday card was left with my items on table but never returned with my items. . My friend stated it was a 50.00 gift card inside of it. I just called and spoke with Kathy who was very apologetic but could do nothing about my items because no one had seen smart water and said My pink birthday card was given to my friend ( which she does not have ).there goes my b day gift. 🙄 They were accommodating for our fruit and beverage but did not return all items after our massage. So a little unorganized in that aspect. Lesson …. Just get massages….. don’t bring fruit. Pack YOUR THINGS YOURSELF. Don’t lay anything down. Keep...

I first discovered The Woodhouse Spa while living in Red Bank, New Jersey, and it quickly became one of my favorite places for relaxation and self-care. Since moving to Miami, I was thrilled to find another Woodhouse location in Naples, Florida, and I recently made the trip there just to enjoy the experience again.

I saw Serap, a phenomenal aesthetician who gives the most refreshing facials, and also booked the Woodhouse Signature Massage with Lexi. The treatment was two hours of pure bliss, combining reflexology, hot stones, deep tissue techniques, and a scalp massage that left me completely relaxed and recharged.

The Naples spa is just as exceptional as the one I fell in love with in Red Bank. It’s clean, beautifully maintained, and provides thoughtful touches like fruit-infused water, a variety of teas, light snacks, and access to the sauna and steam room. The locker rooms are fully equipped with showers, robes, towels, and even essential items you might forget, like a brush or Q-tips.

The front desk staff are warm and welcoming, and the curated merchandise is a great way to take a piece of the Woodhouse experience home.

No matter the location, Woodhouse Spa consistently delivers a luxury experience that I can’t recommend...