Naples Garden Inn — Hotel in Naples

First off we paid $201 for a night here and it's really only worth about $60 a night, way overpriced. Our problems started at check in. We arrived on motorcycles and every hotel and motel I've ever stayed at, including everything this week, allows bikes to park up by the checkin area under the canopy. There was a car under there with no one in the lobby blocking where we would normally park out of the way. I asked the girl at the counter if it was her car and if she would consider moving it back a few feet and she absolutely flipped out on me telling me she "was not moving my [her] car no matter what!" and that she "preferred" we park by the room for "safety reasons." I was flabbergasted by this exchange as I was nothing but polite. She didn't welcome me when I came in. Didn't say a word about the wifi, not a word about breakfast, nothing. Out of 100's of hotels I've visited this was the worst check-in experience I've ever had. ||One we got to the room it was really hot and the lights did not work...someone unplugged the lamp on the table that was wired to the door switch. After stumbling around with our phone lights we were able to get some lights on. Next problem was to get the AC going, it was 77 in the room. I keep a clock thermometer so I can see what the temp really is. The AC was under a table in the front of the room which was hard to get to the controls. It wouldn't turn on until I cycled all the settings a couple times. I set it to 68 and it cooled the room down to about 74 and shut off. I changed it to 64, cycled everything and it came down to 71 which was reasonable. ||The next issue was the room itself. No carpet so it was super loud. Been sharing a room with my buddy all week and had to put in ear plugs here because it amplified his snoring. The beds were small and only came with two tiny square pillows. The mattresses were pure springs and noisy. I like to sleep with 4 pillows so I called the office on my own phone since there are no room phones, and asked, and got a reluctant, "fine but it will take me a few minutes to get some pillows come and get them." When I got up there she was like, "oh, you're the one asking for the pillows??" "yes ma'am, would it be a bother if we could have 4?" "Yes, I'm only giving you 2." I didn't argue with her because she was already irritated. Gave my buddy one and kept one for me. ||When I was in the office I asked about breakfast and she said, "out by the pool." Interesting. She wasn't kidding...most pathetic breakfast I've ever seen for $200/night. It was cheap lukewarm coffee in styrofoam cups. Bagel and blueberry muffins. Nothing else. I took a coffee and left. ||We figured out the wifi on our own, it was on the cover for the key. The wifi password is naplesgarden if you need it in the future and can't find it...doubt they change it often. It's super slow and we had better luck using cell signals. ||The bathroom was super small and dirty. The exhaust vent which I included a photo of, has never been dusted. The toilet is the smallest residential size toilet you can buy, not an elongated one. The sink is out in the room which makes the shower room itself super small and hard to use. ||Anyways, all in all this was the worst hotel of my 2025 bike week trip. We stayed at Quality Inn and Comfort Inn's for half the cost that were way cleaner and better than this place. Here you're paying a premium for being in south Florida. I would avoid this hotel at all costs and never...

First off we paid $201 for a night here and it's really only worth about $60 a night, way overpriced. Our problems started at check in. We arrived on motorcycles and every hotel and motel I've ever stayed at, including everything this week, allows bikes to park up by the checkin area under the canopy. There was a car under there with no one in the lobby blocking where we would normally park out of the way. I asked the girl at the counter if it was her car and if she would consider moving it back a few feet and she absolutely flipped out on me telling me she "was not moving my [her] car no matter what!" and that she "preferred" we park by the room for "safety reasons." I was flabbergasted by this exchange as I was nothing but polite. She didn't welcome me when I came in. Didn't say a word about the wifi, not a word about breakfast, nothing. Out of 100's of hotels I've visited this was the worst check-in experience I've ever had.

One we got to the room it was really hot and the lights did not work...someone unplugged the lamp on the table that was wired to the door switch. After stumbling around with our phone lights we were able to get some lights on. Next problem was to get the AC going, it was 77 in the room. I keep a clock thermometer so I can see what the temp really is. The AC was under a table in the front of the room which was hard to get to the controls. It wouldn't turn on until I cycled all the settings a couple times. I set it to 68 and it cooled the room down to about 74 and shut off. I changed it to 64, cycled everything and it came down to 71 which was reasonable.

The next issue was the room itself. No carpet so it was super loud. Been sharing a room with my buddy all week and had to put in ear plugs here because it amplified his snoring. The beds were small and only came with two tiny square pillows. The mattresses were pure springs and noisy. I like to sleep with 4 pillows so I called the office on my own phone since there are no room phones, and asked, and got a reluctant, "fine but it will take me a few minutes to get some pillows come and get them." When I got up there she was like, "oh, you're the one asking for the pillows??" "yes ma'am, would it be a bother if we could have 4?" "Yes, I'm only giving you 2." I didn't argue with her because she was already irritated. Gave my buddy one and kept one for me.

When I was in the office I asked about breakfast and she said, "out by the pool." Interesting. She wasn't kidding...most pathetic breakfast I've ever seen for $200/night. It was cheap lukewarm coffee in styrofoam cups. Bagel and blueberry muffins. Nothing else. I took a coffee and left.

We figured out the wifi on our own, it was on the cover for the key. The wifi password is naplesgarden if you need it in the future and can't find it...doubt they change it often. It's super slow and we had better luck using cell signals.

The bathroom was super small and dirty. The exhaust vent which I included a photo of, has never been dusted. The toilet is the smallest residential size toilet you can buy, not an elongated one. The sink is out in the room which makes the shower room itself super small and hard to use.

Anyways, all in all this was the worst hotel of my 2025 bike week trip. We stayed at Quality Inn and Comfort Inn's for half the cost that were way cleaner and better than this place. Here you're paying a premium for being in south Florida. I would avoid this hotel at all costs and never...

I was under the impression that this would be a hotel but I was disappointed that this inn was a motel instead.

The rooms were rather dingy and humid, the bed made me itchy, and the room amenities were the bare minimum (a tiny pouch of of shampoo and conditioner and a bar of soap; enough for only one long-haired person to use). I was disappointed that my room didn't have a microwave, but I noticed another room did have one when I peeked in.

On that note, all of the rooms have windows facing the parking lot (or pool) and everyone who walks by can peek in, which can be awkward when you're just lying around watching TV and you make eye contact with a passerby walking through. Closing the curtains makes the room very dark, so you're either completely shut out from sunlight or on display for the world to peer at.

The wifi signal was weak in my room, and to my dismay I discovered a baby gecko running across the wall behind my bed when I came back one night. You might say, "oh but it's just a gecko and they're everywhere in Florida!" as the gentleman at the front desk tried to explain to me, but to me finding that in my room is as disgusting as discovering a cockroach run across the floor or a frog in my toilet. Fortunately the front desk clerk sent the maintenance man, who was very nice, to capture it and remove it, but the experience left me wondering what else I'd discover in my room.

Breakfast was poor: not-so-fresh bagels and English muffins, cereal boxes, and watery coffee. And I also disliked that the front desk closes after a certain hour at night. This was annoying the first night when the smoke alarm in our room started to intermittently beep for no reason at 2 AM, and there was no way to get it to stop. Even removing the battery did not help. We had to call a remote manager on duty, surely waking them up, but obviously they couldn't do anything not being there on location. The thing kept beeping intermittently several times throughout the night. The hotel staff didn't change the battery in the device until much later...