If you are planning to stay in this hostel, RUN. If you already paid for your stay, I'll pray for you. This is the worst place I have ever stayed in my life, and I have camped in the middle of the desert. The photos of the rooms couldn't be further from the truth, whoever took them deserves an raise. When we checked-in there were no towels left, so after taking a shower I had to dry myself with a sweatshirt. No one ever even deigned to knock on our door to clean our room. The bathrooms were so disgusting that there were bugs walking in the hallway where you entered them. When we complained they assured us that they cleaned the bathrooms every day, I don't know which bathrooms of which buildings they were referring to, because the bathrooms were getting more and more disgusting each day. The garbage reached such a point that my sister plucked up the courage to grab a bag from the storage room and took out all the toilet paper with poop and tampons that were there. Only 2 out of the 5 taps of the restroom worked, the soap dispenser was always empty. The shower room smelled disgusting, to the point that I seriously considered showering with a mask on. After showering we felt more dirty than clean. Also, to go to the bathroom we had to go down a floor, because on our floor there was no bathroom for women. Of the 11 nights we planned to stay, we stayed four. We picked up our stuff and ran for our lives. At reception there was a sign that said if you cancel 24 hours in advance they will give you a refund. We are still waiting for a refund of the 6 nights that we are entitled to. We have sent messages through the website and to the email of the hostels for two weeks now and we have not received any response. I wouldn't recommend this hostel to my worst enemy, which is ironic, because my worst enemy is jazz on the park. And what kind of hostel doesn't have elevators? This had to have been the first red flag to get us out of there on day one.