This is not a very good defensive driving course. You basically have to read through pages of information and watch a handful of videos. The videos are very helpful in bringing the points across about safety. The reading content is dense and the flip and reveal tips are not the most engaging. Furthermore, the questions that you have to answer as part of the quizzing portion are hyper-focused on stats and facts that have little bearing on your understanding about defensive driving. Facts like what percentage of accidents happen near your home. It wants you to recall the exact number and whether it is 65% or 80% it is most important to remember to be extra vigilant near home-don't your guard down.
The other very annoying aspect of this defensive driving program is that after each segment you must answer questions to check back in. On other programs you simply pick up where you left off and continue. If it times out for too long, you are asked to verify your identity.
Lastly, the timer for each segment was ridiculous. They basically just timed it so that they could meet whatever the requirement is is for the state to qualify this as a defensive driving course. Some of us read and process information quickly. Why hold someone hostage for 60 minutes?
One could skim the content and guess at the question responses and then go back and input the correct answers the second or third time around-or not read at all, run the clock, prepare dinner and return to answer the quiz questions.
This is just not a very good course. It is tedious and not user-friendly. I have done other defensive driving courses and this was the worst. I will definitely not use this again and I do not recommend...
Read moreVery good program, easy to use. Great costomer service! I had an issue finding my certificate number to schedule a driving test online. They got back to me right away, and were very courteous. It turned out there is no certificate number when doing the online course, just type "online" in the prompt on the DMV website (if anyone has this same question). But, all of your completion imformation is sent automatically to the DMV. I finished the course last night at about 11:30, and woke up this morning and had my road test scheduled by 8:30 am. I probably could have scheduled it right away, but I didn't know about typing "online" in that one prompt. The course is pretty easy to pass, just pay attention when you are answering the single questions at the page summary, and remember the answers. Most of the quiz questions are covered beforehand, so you just have to pay a little bit of attention and it is no problem at all passing. Don't plan on talking on your phone the whole time during the course, because you need to call in about once each section to verify that it is actually you taking the course. There might be a course that costs less out there, but I did not see one. This course was only about $45, and most of the other ones I saw...
Read moreNot as convenient as expected. Really annoying Vocal Print verification. Do not suggest.
The Vocal Print is really annoying. It asked for voice verification every 30 minutes or so, and you have to input your voice in an extremely quiet place, but the reality is I always learn the module on my phone in a public area where white noise is all around.
I originally recorded the vocal print when I had a cold and the computer could not recognize me any more after I recovered. Once it failed twice, my account automatically blocked. And I could not continue to learn anything at all. Imagine it happened at least once in each module and there are 10 modules.
Then I had to call their service number to unblock my account to continue, but the phone number can only be picked up during business hours, which means I can't even finish one module after my own work, since I always got blocked after learning 30 minutes. Imagine how many days this will take to finish all 5 hours learning.
The purpose I bought online class instead of sitting in a classroom is that it should enable me to learn after my working time. This annoying/not-smart vocal print verification destroyed my...
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